Hi,
We have an urgent requirement for our Client please check it
once and reply me your comfortable ASAP.
*
Subject : Service Desk Application support
Location : King of Prusssia, PA
Duration : 12 months
Client is SEI / Keane
Description: *
Service Desk Lead to join our automated batch operations team in the King
of Prusssia, PA area to provide support
on a diverse technical operations team that builds and manages automation
processes for our client. Experience
with file movement, FTP, scheduling, SQL Server, and .NET technologies is
expected as well as a strong ability to
lead the activities of the team and build strong client relationships.
Excellent communication and time management
skills are required as position is highly visible to business managers.
· Oversees and leads all activities of the team
· Provides directions to the team and manages shift assignments,
schedules, client commitments
· Creates weekly status reporting and periodic metrics on team
activities
· Excellent communication and time management skills as well as
proficient in customer service processing
· Actively engages client IT managers and builds strong relationships
· Ability to adapt well to changing priorities, requirements and
client deadlines
· Understands urgency of business needs and can adjust effectively to
these needs
· Ensures all activities are being performed based on project
commitments and communicates status to client sponsor or to business
analysts
· Facilitates meetings, gains solid understanding of business
concepts, and provides overall leadership to the team
· Responsible for implementing and adhering to change management,
risk management, and issue management
· Strong technical skills in SQL Queries
· Ensures all team deliverables are met
*
**
Thanks & Regards....
Umendar
IT Recruiter
Sriven Technologies LLC ..,
Ph: (703)-842-4305X303
[email protected]
www.sriventech.com
G-Mail:[email protected]*
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