I have an urgent requirement with TCS
*Job Title* : Web sphere Message Broker support engineer *Relevant Experience (Yrs) * : 2 – 3 Years *Technical/Functional Skills * : Strong Message Broker knowledge & with hands on experience WMQ, WMB 6.0, 7.1. Experience in implementation, support and rollout projects. Exposure to ITIL framework & Quality Center for defects. Preferred experience in Retail domain. *Experience Required* 3 – 4 years *Roles & Responsibilities* : · Attend and fix production issues. Handling Incident Management and Work Request. · Coordination with client and Business users for Incident management. · Analyze application stability and take action accordingly. · Identify temporary fix and restore issues in within defined SLA. · Identify recurring issues and provide permanent fix through Problem Management. · Identify design gaps and propose solutions · Identify support Role requirements for new releases *Generic Managerial Skills* : · Willingness to work in a collaborative onsite\offshore support model · Proposal of solutions for design gaps and problem management · Use of metrics to support continual transition improvement *Education * : N/A *Work Location* : Minneapolis, MN Warm Regards*,* * * *Deepak Mohan* *IDC Technologies | 1851 McCarthy Blvd. Suite 116, Milpitas, CA 95035 * *[email protected]* <[email protected]>* | 408-457-9399 ext 2052| **www.idctechnologies.com*<http://www.idctechnologies.com> * * * * *YM: dmstaffing31 | G Talk: dmstaffing * * * *(E-mail is the best way to reach me) *** * * *Disclaimer: * This message is for the named recipient(s) above and may contain confidential, proprietary or legally privileged information of IDC Technologies. If you have received this message in error, please immediately delete all copies of it, and notify the sender. Do not disseminate this message to anyone if you are not the intended recipient P Please consider the environment and do not print this email unless absolutely necessary. Save Earth!! -- You received this message because you are subscribed to the Google Groups "Oracle Developers" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/oradev?hl=en.
