*Position: Salesforce Administrator* *Location : Boston, MA*
*Duration: 6+ months* *Job Description:* Sr. Salesforce Administrator *Responsibilities: * · Responsible for environment management of Sales Force Instance · Create and optimize custom buttons and complex formulas · Set up, deploy and maintain security and access capabilities · Implement business process using workflows approvals and formulas · Document methods and rules used in making administration decisions for future reference and maintainability · Data quality management, adoption metrics and dashboards, custom reports *Specific Skill or Knowledge Required: * · ADM201 and / or DEV 401 certified · 5 - 7 years experience in Sales Force · Microsoft outlook Asset management knowledge preferred; · Good communicator and articulate; training skills. *Role* · Provide technical expertise and oversight to implementation, management and operational support of assigned systems administration function. This includes execution and oversight of provisioning, installing, configuring, tuning, operating, and maintaining systems hardware and software and the related infrastructure. Lead, through close collaboration with architectural and operational support teams (internal and external vendor partners), the research, ideation, system planning and improvement to enable continuing innovation within infrastructure and technical services. · Maintain, monitor and manage assigned hardware and/or software systems, to include execution and/or oversight of vendors for the following: establish and maintain network and user environments, storage and security, and/or end-user computers and other computer peripherals; install and configure software, systems and updates as needed; install, configure and administer server hardware and software, peripherals, services, settings, directories, storage, etc. per standards and requirements. · Lead and drive definition, implementation and enforcement of systems administration operational processes, procedures, policies and associated documentation. Ensure that system hardware, operating systems, software systems and related procedures adhere to standards, methodologies and policies, enabling the productivity and effectiveness of employees, clients and vendor partners. Establish back-up processes, procedures and requirements and provide oversight to ensure compliance. · Research, identify, and drive the implementation of innovative approaches to system administration tasks with a focus on automation, error reduction and service improvement. Regularly and proactively evaluate production issues to identify needs, issues or gaps and drive/implement solutions to improve performance and overall health of the environment. · Oversee daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as back-ups. Create, implement, maintain and champion best in class monitoring and reporting processes. Create, implement and maintain a process to ensure appropriate updates, status reports, and usage/performance data is available, on an ad hoc and regular basis. · Provide level-2 support and serve as escalation point for assigned systems directly and by providing direction and mentorship to more junior members of the technical operations team (both internal and vendor partner resources). Provide solutions or collaborate with vendors to resolve issues. Assist in and lead troubleshooting and diagnosis for system failures. Recommend fixes/improvements to prevent recurrence. Instruct users in the correct use of equipment or software as required. · Provide oversight, technical direction, and expertise to other technical members of project and support teams (may include employees, contractors, and /or vendor partners and their resources) to drive strategic initiatives. Provide governance oversight to ensure adherence to standards, methodologies, policies and procedures. Thanks & Regards Prateek Bhardwaj SR.Technical Resource Specialist IDC TECHNOLOGIES INC. 408-457-9399 Ext:2065 408-608-6088- Fax [email protected] ** www.idctechnologies.com ** *Yahoo ID:* prateek_ramy *G Talk ID: *prateekbhardwaj.ramy In My Absence, Please Contact Abhi Kumar | Phone: 408-668-9035 |E-mail: - * [email protected]** *Disclaimer: If you have received this email in error or prefer not to receive such emails in the future, please reply with "REMOVE" in the subject line. All remove requests will be honored ASAP. We sincerely apologize for any inconvenience caused. P Please consider the environment before printing this e-mail.** -- You received this message because you are subscribed to the Google Groups "Oracle Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. 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