Hi,

Pan Asia a multi million dollar group, headquartered in Singapore with
business operations worldwide.Founded in 1994, Pan Asia’s service offerings
span diverse areas such as trading in energy products and emerging
technologies to Management & IT consulting and human capital solutions. Our
clients span across various geographies and industry domains including Hi
Tech, Banking and Finance, Manufacturing, Logistics, and FMCG.

*ITSM ServiceNow Developer and administrator*

Location: *Bellevue , WA*

Duration : Long term – 6-9 months

Interview: Telephonic and Skype (Webcam)

Joining: Immediate

Client: Wipro Technologies



*Job Description*
The role would be for configuring and setting up Service-now ITSM
application and maintain and support the implementation. This person will
work very closely with ITSM Process Architect, customer personnel, Business
Analyst(s), IT Architect, IT support teams and other technical teams to
ensure that business needs around implementation of ITSM processes and
ServiceNow (Service-now.com) in a controlled and predictive manner.

*The general scope of the work for this position is as follows:*

• Understands technical and functional design requirements for ServiceNow
• Understands the workflow engines
• Creates workflow and web prototypes for client engagements
• Designs, codes, and tests technical solutions for ServiceNow
implementations

• Uses Mid server, webservices, email and other relevant technology to
integrate tools with ServiceNow.

• Administer and troubleshoot the deployed instance of ServiceNow.
• Identifies system deficiencies and recommends solutions
• Assists in enforcement of development deadlines and schedules
• Understands the necessity of and contributes to coding standards
• Develops internal and external meeting objectives and agendas
• Prioritizes multiple tasks effectively.
• Promotes active listening with team members.
• Contributes appropriately to conversations.
• Follows through with commitments and fosters mutual trust with fellow
employees.
• Assumes additional responsibility without being asked.
• Encourages fellow team members to make innovative contributions and
embrace new ideas.

*Qualifications*

1.  IT or Web programming related educational background

2. The candidate should be trained in ITILv3 foundation certified

3. Service-now trained with prior experience in at least 1
implementation/support of ServiceNow.

4. At least 5-7 years of IT experience in development/support/analyst
positions in Service Management tools such as BMC Remedy, HP SM, BMC Remedy
on Demand
5. Experience with JavaScript, XML and XSL stylesheets
6. Able to Read and understands XML schemas
7. Understanding of Software as a Service
8. Understanding of client server architecture
9. Understanding of SOA and Web Services concepts

10. Should have prior experience in integrating tools in ServiceNow or
other similar tools using MidServer, webservices, email etc..



*Note : Please excuse if this is not a relevant requirement/ email for you*

Regards,

*Ravi** *

Pan Asia Resources Pte Ltd

1003 High House Road, Suite #202,

Cary, NC 27513

C +1 *919 342 5787*

Email : *[email protected]*

*IM / Gtalk : ramanaravi*

web :www.panasiagroup.net

Follow us @ <http://lnkd.in/xkXyAr>



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