*Hi *
*Please lookup the below position and if you feel comfortable ,then please
send me your updated resume *
*Position : Siebel Support Consultant Location : Phoenix AZ or Denver CO
Duration : 18+ Months Skype Hire !!!*
* Must have *
- *Great communication *
- *SIEBEL 7.0 or higher *
- *XML *
- *SQL *
*Responsibilities *
* • Drive root-cause analysis of Incidents and Problems, and
shepherd their resolution through the Client software development lifecycle*
*• Coordinate support with various IT teams (Development, QA, and
Vendors) to drive the resolution of reported problems*
*• Write executive summaries of high priority issues for senior
management*
*• Manage regular meetings with business and IT stakeholders to
prioritize and resolve important problems*
*• Evaluate scheduled application and environment changes for
associated risks, and advocate mitigations to such risks*
*• Identify common themes in reported production issues*
*• Support critical go-live activities for various projects*
*• Provide periodic On-Call support*
*• Occasional travel to other Client’s sites*
*• Siebel Call Center and Field Services Applications*
*EXPERIENCE/QUALIFICATIONS:*
*• At least 4 years of IT experience preferably in a consulting, project
management, business analysis, development, operations, or testing capacity
in large IT enterprise application environments*
*• Strong knowledge and experience with SQL/database technologies
(Oracle/Teradata/MS SQL)*
*· At least 2+ years of hands on experience supporting Siebel
applications (V7.0 or higher) is strongly preferred.*
*•Client has adopted a modified ITIL V3 standard for IT processes, and
familiarity with the standard is a plus*
*• Experience with Software development lifecycle methodologies, quality
assurance and software testing, business requirement definition, systems
analysis and design, and familiarity with SCRUM and AGILE methodologies is
a plus*
*• Ability to drive root-cause analysis of problems, and drive resolution
through the Client SDLC process*
*• Ability to demonstrate a mastery of integrated IT systems*
*• Excellent written and verbal communication ability*
*Ideal Qualification*
* • Bachelor's or Master’s degree in Computer Science, MIS, engineering,
or a scientific field*
*• Siebel CRM/Field Services support experience*
* Experience with the following area a plus, but not required:*
*• Amdocs Billing a plus, but not required*
*• Telco processes and architecture*
*Regards,*
*Ishan Salaria Sr. Technical Recruiter VSG Business Solutions*
*221 Cornwell Dr,Bear, DE 19701*
*Contact No: 302-261-3207 Ext: 102*
*Email: [email protected] <[email protected]>*
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