*Hi *

*Please lookup the below position and if you feel comfortable ,then please
send me your updated resume    *

*Position : Business Analyst*





*Location: Merrimack, NH or Smithfield, RI and possibly Boston, MA Duration
: 12+ Months phone then either face to face or Skype *


* Description*

·         *This project involves the rollout of Client, a contact center
platform, across all of Client’s Personal Investing Business Line. *

·         *Basically, as a customer of Client, if you call their general
customer service line, this would be the system that routes the calls to
specific departments and the agents, whether it be Personal Investing,
401k/Net benefits, Institutional, etc.*


* Responsibilities *

·         *The candidate will most likely need to travel occasionally
between the three offices.  *

·         *The project is expected to last through at least the end of 2015
with extensions.*



*Required Skills*

·         *Call Center experience .*

·         *Have some Genesys experience or at least some good knowledge of
the product.*





*Regards,*



*Ishan Salaria Sr. Technical Recruiter  VSG Business Solutions*

*221 Cornwell Dr,Bear, DE 19701*

*Contact No:  302-261-3207 Ext: 102*

*Email:   [email protected] <[email protected]>*

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