*Hi Mates,* *Please help me on this requirement with your available consultants.*
*Job Title:-* Contact Center Team lead *Location:- *Mountain view, CA *Duration:- *12- 24 months *Technical:* ● Solid experience on *AVAYA* in voice telecommunication infrastructure (TDM and VoIP) including Avaya 96xx phones, SIP phones and accessories, Avaya Session Manager, Avaya System Manager, Avaya G450 Gateway, Avaya G650 Gateway, SIP ● Solid experience administering Avaya in an enterprise-scale environment, Avaya CM, PBX, AES, CMS, SM, SMGR & IVR ● Experience with third party Call Center software such as CallCopy, Verint WFM, Nfocus and CTI integrations such as Screenpop, Click2Dial etc. *The candidate in addition to above skills should possess below additional skills:* · Project management experience. · Have contact center KRA/KPI SLA management experience. · Have handled atleast 5 managed services project in past. · Have been an excellent manager for team. · Contact center Infra management background is must. Regards, ---------------------------------------------------------- *Mayank Gogia* Senior Recruiter Innovazion Consulting Inc. 12 Main St, Essex, CT 06426 *Phone:* 860-581-5600 | *Fax:* 212-202-4267 | *Email: * [email protected] -- You received this message because you are subscribed to the Google Groups "Oracle Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oradev. For more options, visit https://groups.google.com/d/optout.
