Hi,
Hope you doing great,

Currently, I am recruiting candidates for one of my requirement as
mentioned below. If you have a matching profile, please send me the updated
resume along with contact details at the earliest.



*Job Title*

ETL Production Support/ Informatica or DW technical support analyst

*Project Location*

Chicago IL

*Duration*

6 months /Contract


* Skills Required and Job Description:*

*Job description:*

   - Providing weekday and weekend overnight support for the DICE (Data &
   Informatics Center of Excellence) Team, Enterprise Data Architecture Team,
   and D&I D2D Application Support Team
   - Provide initial support for incidents which are raised across all
   platforms (Informatica, ODS, EDM, SBI, CBI, and ER/Studio) and escalate as
   necessary to the appropriate Support Team members.
   - Address Informatica support tickets raised including, but not limited
   to, code deployments, job restarts, and workflow monitoring
   - Assist with monitoring and SLA tracking tasks as assigned by Support
   Management
   - Complete weekly status reports and submit to immediate CareFirst
   management
   - The support request is for coverage with working hours of
   11:30pm-7:30am.
   - *Experience with ServiceNow or Remedy for Ticketing systems*
   - *Experience with problem management systems – ex: BMC Service Desk
   Express(aka: Magic). *
   - *3-5 years of experience. *

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