* Need EAD/GC/USC only*
*Location:*
*:: NY-New York/Nyc Duration::: 6+ months **Job Description::*
*Required Skills:*
-Design and deliver services built on the ServiceNow platform.
-Work with clients to assess current state processes and tools, define
ServiceNow requirements and develop and configure the ServiceNow platform.
-Support the team responsible for the implementation and administration of
the ServiceNow installation including managing system configurations,
gathering and documenting user and process requirements, developing
workflow customizations, and supporting quality assurance teams.
-Five years of experience in SaaS software configuration and development
using Web Services and Simple Object Access Protocol, XML/RPC, and AJAX.
-Deep functional and technical knowledge of the ServiceNow platform as well
as experience delivering a minimum of two medium to large-scale ServiceNow
implementations
*Description::*
•Configure ServiceNow for new and existing software implementations;
configurations include user setups, Interface setups, request/configuration
coordination of applicable application server(s)
•Business Process Flow development and troubleshooting
•Provide Tier 2 and/or Tier 3 technical support of assigned application for
Helpdesk and site users.
•Perform/Coordinate analysis of application specific updates/upgrades by
testing updates in a dev/QA environment, ensure proper QA is performed and
submit change control requests once ready for production.
•Work closely with Data Architect concerning data integration opportunities
•Work closely with database administrators and data architect for
integration and data troubleshooting and provide them with application
specific knowledge when necessary.
•Thoroughly document application configuration processes and procedures.
•Work with Network Services to obtain applicable virtual servers for
testing when necessary and assist them with troubleshooting application
integration issues.
•Work closely with Cyber Security to ensure compliance
*R**egards,*
*Rashmi Singh*
*(Technical Resource Specialist)*
Ramy Infotech
----Consulting redefined
5201 Great America Parkway Suite 320, Santa Clara CA 95054
Phone : *408-317-9256 Ext-334*
Fax : 408-273-6834
Email : *[email protected]* <[email protected]>
URL : www.ramyinfotech.com
GTalk ID: *Rashmi.ramy1*
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