*Face to face only*
*Location:*:: *NJ-New Jersey/Parsippany* *Duration::: 6+ months MOI::: Phone then face to face * *Job Description::* -The ServiceNow Technical Specialist/Developer position requires a combination of subject-matter expertise, analytical skills and technical skills. -They must possess excellent communication, interpersonal skills, as well as the capacity to work with cross-functional teams to accomplish overall project objectives and deliverables. -The position will be responsible for the development, configuration and custom configuration and coding of all modules within the ServiceNow SaaS Platform. Responsibilities: •Analyzing business application requirements for functional areas such technical service center •Planning and conducting the analysis of complex business issues to be solved with process changes and information systems •Working closely with business users to resolve ongoing functional issues •Recommending program changes and enhancements based on business requirements •User/Group/Role Administration oKnow how to move data or configurations from one instance to another using XML oKnow how to Load Data from a spreadsheet oUnderstand domains - understand Client Data vs. Standard Process domains, when to switch to global oUnderstand the SLA clocks that run •Leadership during the ServiceNow implementation from inception to completion •Ability to execute and deliver projects on-time •Key member of the overall ServiceNow project team •All technical aspects in support of the ServiceNow application including: oApplication UI Configuration *Qualifications:* -A bachelor's degree in computer science, management or an IT-related discipline; specific to subject-matter expertise preferred. *Experience:* -Three to five years of Service Desk/ServiceNow development and administration with project and analytical skills that pertain directly to the implementation of a Service Desk from inception to completion and the continuous support of that application. *Technical Competencies:* •Must understand and conceptualize Service Desk/ITSM applications from both a technical/administrative perspective and business point of view. •Must have had some direct and recent Service Desk/ITSM administrative experience with ServiceNow, Computer Associates, Client or BMC Software "Remedy” ServiceNow is the preferred choice. •Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) •Experience working in a SaaS environment •Experience with SQL programming would be a plus •Knowledge of technical components such as LDAP, VPN, SSL and other such technologies. •Working understanding of IT Service Management concepts (ITIL knowledge/certification. •Demonstrated ability to influence (providing options with pros, cons and risks) around all key technical decisions during project delivery. *Personal Competencies:* •Strong analytical and problem-solving skills. •Strong communication skills (both written and verbal). •Strong interpersonal skills; customer-centric attitude; ability to deal with cultural diversity. •Proven team player and team builder. *Regards, Rashmi Singh(Technical Resource Specialist)Ramy Infotech IncPhone: 408-317-9256 Ext-334 Fax : 408-273-6834Email: rashmi.si...@ramyinfotech.com <rashmi.si...@ramyinfotech.com>Note: We are working with prime vendor (One Layer between) for this position. * -- You received this message because you are subscribed to the Google Groups "Oracle Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to oradev+unsubscr...@googlegroups.com. To post to this group, send email to oradev@googlegroups.com. Visit this group at https://groups.google.com/group/oradev. For more options, visit https://groups.google.com/d/optout.
