*Hi *


* Please lookup the below position and if you feel comfortable, then please
send me your updated resume *



*Job Title: Technical Lead*

*Duration: 6+ months                                            *

*Location: Fort Worth, TX*



*Job Requirement :*

·         Experience in Contact Center software upgrades for products
Mainly with Aspect and other technology like Genesys, Cisco, Avaya and
Interactive Intelligence (I3).

·         Extensive Technical and administrative knowledge in Aspect
products Specifically Zipwire Cloud, APM (Aspect Performance Management),
Cognos Reporting Tool, Data Warehouse, UIP, AQM and CallMiner Speech
Analytics.

·         Experience and understanding of Production support and
performance engineering

·         Effectively present technical information clearly and concisely

·         Contact Center Telephony









*Thanks and Regards,*

*Abhishek Kumar*

Next Level Business Services, Inc.

*An Oracle Recognized Partner & *An ISO 27001 and 20000-1 Certified &
Minority Business Enterprise (CMBE)

*f: *+1 (608) 646 8326

*e:* abhishek.kum...@nlbservices.com | *w:* www.nlbservices.com

*a:* 8613 Old Kings Road South, Unit 303, Jacksonville, Florida 32217

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