Hi there,
You're not the only one facing problems sending stuff to USA.
Some of the courier services at my place are so afraid of all these
delays that they stopped any parcels containing live plants despite having
proper certification and packed according to the requirements.
Can you believe it - UPS, FEDEX, DHL, TNT accept parcels of plants from
US to enter Singapore and they refuse to accept any live plant shippments
from Singapore...
I would like advice on which courier services accept live plant
shippments to USA from Singapore as well. It is ridiculous to send small
hobbyist quanities by air-freight where shippments are charged at least for
45kgs of plants...
That is one reason why the Orchid Place can't ship to USA at reasonable
prices to hobbyists currently - the shipping cost rung up 2-3 times the cost
of the plants?!
Cheers
>
> ----- Original Message -----
> From: "Wayne Turville" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, June 16, 2004 1:13 PM
> Subject: [OGD] Lost or held up orchid shippment from Australia
>
>
> > Hello All
> >
> > Wayne Turville from the Australian Orchid Nursery
> >
> > We have recently sent two consignments of Australian Orchids in to the
> USA.
> > One went in to Jamaica ,N.Y and the other to Hawthorne California .
> > The New York one has arrived at its new owners after 14 days in transit
> But
> > the Californian one has disappeared after arriving at the USDA in
> Hawthorne.
> > The owner of the Californian order was rung on the telephone and asked
to
> come
> > and pay $70.00 extra for a general permit even though it was a hobby
> > consignment.
> > He was told the order could not be given to him after paying this fee
as
> it
> > remained the property of USA Postal service until it arrived with him.
> > All orders had immaculate and correct paperwork CITES and Phtytosanitary
> > forms.
> > I have now been told by other USA customers that when importing into the
> USA
> > to use any port of entry except Hawthorne as its a nightmare to deal
with.
> > My problem is that being on the other side of the world and with no
email
> > address to follow through to the USDA my orchids are out there somewhere
> but
> > not with their new owner.18 days really is a long time.
> > With time delays its not easy to ring and who wants to call a government
> body
> > and be put on hold or work through the phone menus from 8000 miles away.
> > Do I tell my customers not to send me green yellow stickers directed to
> > Hawthorne or do I just give up as its all too hard as have my
> competitors.
> > We have spent twelve months and hundreds of hours getting all our
permits
> and
> > licences in place
> > We want to have reliable safe mail order with the USA but its got to be
> > smoother than this.
> > Sorry about my beef but there is no other forum to air my problems
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