Robin,

Thanks so much for providing these excellent resources. Our entire team is 
enjoying them today.

Meine: You are not alone. Many people all over the world are grappling with the 
question you are: How can we build passionate communities the open source way? 
At opensource.com, we're always exploring this one. I'd recommend a dip in our 
archives for articles that might be helpful to you.

I'll recommend one of my favorites from recent history: A talk by David 
Eaves—complete with video. Here you go!

https://opensource.com/life/12/8/open-source-20-science-community-management

Best of luck to you—and keep us posted!

Bryan


----- Original Message -----
From: "Robin Muilwijk" <[email protected]>
To: [email protected]
Sent: Sunday, June 30, 2013 3:39:18 PM
Subject: Re: [Osdc-list] building a Community the OpenSource way?

Hello Meine,

Before I get into details, I am also Dutch, and have been involved in 
open source and communities for almost 10 years now. I can highly 
recommend to check out a Dutch site which is about Dutch community managers:

http://www.communitymanagers.nl/

Pay attention for their LinkedIn group. Those community managers are 
mostly working for commercial companies and manage a community around a 
brand. So not much of open source. But the responsibilities and tasks 
are very similar. So it could be interesting to get in touch with this 
group.

Other than that, I find these sites to be a great resource too:

http://thecommunitymanager.com/
http://www.feverbee.com/

Especially on feverbee you find a wealth of information about building 
and managing communities. Also about the community manager itself.

Last but not least, my personal favorite when it comes to open source 
and community management:

http://www.artofcommunityonline.org/

A free book from Jono Bacon, community manager at Ubuntu.

If you follow the above resources, you should find at least enough 
information, and hopefully also to answer some of your questions. I 
think you start in time, do not wait for the project to end, now that 
you are still in touch with your userbase and possible members of this 
community.

If you have further questions, feel free to ask. Happy to share my 
experience as far as that goes and is relevant to your case.

Regards Robin

On 30-6-2013 18:52, meine wrote:
> hi,
>
> I'm a member of the core team promoting Digital Awareness with one of the 
> departments of the national government of the Netherlands. the projects we do 
> get attention from all branches of the national government and serve as an 
> example. within our department we have about 30 ambassadors promoting Digital 
> Awareness at workfloor level. we give workshops for whatever department asks, 
> use Yammer and (MS) sharepoint to share ideas, examples and documents. the 
> core of our message is that this digital age has many chances for cooperating 
> internally, with contractors and--my personal dream--growing towards a more 
> open government in which the inhabitants of our country are served best and 
> hopefully can participate in projects we do for _their_ well being. 'our' 
> awareness focusses primarily on the possibilities, without losing eye on the 
> threats.
>
> in about a year our DA project will end, but the work has to go on. digital 
> awareness and 'e-skills' is as important as regular reading and writing. top 
> level agrees with that, but when the project formally ends, middle management 
> and co-workers probably lose attention. non of our core team/ambassadors has 
> a formalized position to do this, it runs beside regular tasks. also most of 
> the ambassadors are not really _that_ active...
>
> being an open source enthousiast myself, I'd like to ask you how I could set 
> up and maintain a vivid community 'the open source way' to keep digital 
> awareness alive? most Linux distros and OpenSource.com have Community 
> Managers. how do they to their job? how do they foster people to voluntarily 
> promote the shared cause? how do they get management approved solid ground 
> under their feet?
>
> any suggestions, readings, 'out-of-the-heart' etc appreciated!
>
> TIA
>

-- 
LinkedIn: http://www.linkedin.com/in/robinmuilwijk/
Twitter :  @i_robin
Skype ID :  robin.muilwijk

Board member, eZ Publish Community Project Board : Open Source Advocate : 
Community Management : Social Media : Senior in IT (Healtcare) : Dad

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