FYI

http://otrs.org/

OTRS is an open source software system for managing a wide range of
business processes, from Help Desk to Support Center to IT Service
Management. Based on a set of functions built on a "trouble ticket,"
OTRS is built to allow support, sales, pre-sales, billing, internal
IT, support desk and many other departments to react quickly and
responsibly to inbound inquires.

On Tue, May 24, 2011 at 3:46 PM, A Johan <[email protected]> wrote:
> Salam & good day all,
>
> we are currently looking for persons or companies familiar with OTRS
> for a project. Those interested please email me their details of
> experience with OTRS to ajohan [at] gmail [dot] com
>
> thank you.
>
> --
> A. Johan
>
> --

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