#887: QGIS 3.40.8 LTS not opening on Windows 10 and 11
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Reporter: mattenvsys | Owner: osgeo4w-dev@…
Type: defect | Status: new
Priority: normal | Component: Package
Version: | Keywords:
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What is the bug or the crash?
Downloaded latest .msi from QGIS download page. Installed via PDQ
deployment package to multiple PCs on our domain. QGIS did not open and
displayed this error message:
[[Image(https://private-user-
images.githubusercontent.com/15214610/458432814-d1a21edc-3509-4b3d-
80d9-52c7f2fe8f11.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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
.QT5XBM6xqfRXdT-cZ4UJwn712RjoTb52iVb73YiiuI4)]]
Manually installed QGIS directly onto a Windows 10 PC and still failed to
open resulting in this message:
[[Image(https://private-user-
images.githubusercontent.com/15214610/458433262-63e63e88-be03-4c90-89f5-b58004b7ff60.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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
.lU3aRbCr2_mZzPq5lW-6n4H94y_XuTnUcf-PCClH204)]]
Icon shortcut is also broken:
[[Image(https://private-user-
images.githubusercontent.com/15214610/458434295-4d2ad775-1eca-
4ac2-8824-f59a97c2dd8c.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.hp_7mKNuk8ABxaP8Q6BvxK28mvBrNXCrSJjzVlWfx2Q)]]
Steps to reproduce the issue
1.Install LTS to a Windows device using the standalone QGIS-
OSGeo4W-3.40.8-1.msi
2.Attempt to open QGIS
Versions
Unable to open QGIS to provide full stats but the main version is 3.40.8
OS Spec:
Edition Windows 10 Pro
Version 22H2
Installed on 25/02/2021
OS build 19045.5965
Experience Windows Feature Experience Pack 1000.19061.1000.0
Other notes:
First reported here: https://github.com/qgis/QGIS/issues/62396
But told to post it on this issue tracker.
Problem also applies to 3.44.0 latest release.
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Ticket URL: <https://trac.osgeo.org/osgeo4w/ticket/887>
OSGeo4W <http://trac.osgeo.org/osgeo4w>
OSGeo4W is the Windows installer and package environment for the OSGeo stack.
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