FBI Ends a Faltering Effort to Overhaul Computer Software


(3/9/2005): March 9, 2005
F.B.I. Ends a Faltering Effort to Overhaul Computer Software
By ERIC LICHTBLAU 

ASHINGTON, March 8 - The Federal Bureau of Investigation declared an
official end Tuesday to its floundering $170 million effort to overhaul its
computer software and said it would take at least three and a half years to
develop a new system. 

The F.B.I. had been signaling for months that the Virtual Case File system,
a software project considered critical in helping agents investigate
terrorism, was on the verge of collapse. Robert S. Mueller III, director of
the F.B.I., delivered the official death notice in testimony Tuesday.

"I am tremendously disappointed that we did not come through with Virtual
Case File," Mr. Mueller said before a panel of the House Appropriations
Committee. 

"But by the same token, I see this as an opportunity," he said, because the
F.B.I. now hopes to develop a more modern, flexible system - largely using
off-the-shelf software - to allow investigators to search case files and
databases more easily.

Mr. Mueller took personal responsibility for the collapse of the project,
which was riddled with technical, management and scheduling problems that
made it outdated even before it was completed.

"Our ability to handle a project like that was not what I thought it was,"
he said. "It's my fault for not having put the appropriate persons in
position to review that contract and assure that it was on track."

The Virtual Case File project was to have been the third and last phase of a
$581 million effort to overhaul the antiquated computer systems. The
project's failure has frustrated many members of Congress after years of
substantial investments, and Representative Frank R. Wolf of Virginia, the
Republican leader of the appropriations panel that oversees F.B.I.
financing, announced Monday that his staff was opening a formal
investigation into why the project failed. 

At Tuesday's hearing, Mr. Wolf sought assurances that the F.B.I. would put
the best people on the latest incarnation of the project and that the new
effort would be "absolutely and completely sound, that it'll be successful"
before Congress invests still more money.

Mr. Mueller offered no blanket assurances of success, but he said the F.B.I.
hoped in the next few months to draw lessons from the Virtual Case File
project before deciding on a formal plan for a new software overhaul. He
said the new project would come in four phases over about three and a half
years, but he said he could not give a price tag.

One thing that seems certain, however, is that the new project will not be
called Virtual Case File, a name now synonymous with a failed and costly
debacle. 

"We're looking for names," Mr. Mueller said as lawmakers and listeners in
the audience laughed. "The latest thing I saw here was Project Z, but I'm
not certain that we want to go with Project Z."



(
<http://www.nytimes.com/2005/03/09/politics/09fbi.html?pagewanted=print&posi
tion>
http://www.nytimes.com/2005/03/09/politics/09fbi.html?pagewanted=print&posit
ion=)



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