I wonder if anyone, anyone at all, will ever be held accountable?
 
Bruce
 
 
http://www.dailybulletin.com/news/ci_4222795
\

Terrorist screening missed 75% of time

Green card and visa applications not checked against terror watch list

By Sara A. Carter, Staff Writer
Inland Valley Daily Bulletin

 

An estimated 75 percent of applicants for immigrant benefits - green cards,
work visas, and a host of other documents - at a major federal processing
center were not screened through the U.S. terrorism watch list over the past
four years, the Daily Bulletin has learned. 
The error - on nearly 3 million applications dating to 2002 - was confirmed
by U.S. Citizenship and Immigration Services (USCIS) officers at the
National Benefits Center in Lee's Summit, Mo., near Kansas City. The center
is one of several facilities across the country that process foreign
applications for immigrant benefits. 
Numerous Department of Homeland Security e-mails - sent the day after
British authorities uncovered major terror plot - noted that supervisors and
adjudicators at the Missouri center were not aware that a simple touch of a
computer key would have allowed them to check the names of applicants
against the highest-priority terrorist list. According to the e-mails and
the adjudicators themselves, up to 2.8 million applications at the center
dating to 2002 did not get such checks. 
Robert Cowan, director of the National Benefits Center, denied that benefits
were processed incorrectly and said any failed background checks were given
to supervisors for final review. Cowan added that the 75 percent figure was
attributable to employees not properly marking enforcement documents,
misspelling names, or leaving out names altogether. 
"If a hit is uncovered, no benefit or service is granted until that hit is
fully resolved," Cowan said. 
Chris Bentley, a USCIS spokesman, said he "would be surprised if anyone
could find documentation that USCIS has granted benefits to someone on the
terrorist watch list." 
But the Daily Bulletin obtained several documents showing non-supervisory
adjudicators resolving national security background checks, which runs
counter to Cowan's assertion that only supervisors ran such checks. One
document, dated July 27, recommends granting an immigration benefit even
though the applicant, whose name was redacted for national security reasons,
is acknowledged as being on the terrorist watch list. 
Other documents dating to 2003 show supervisors disregarding national
security hits on applicants due to an inability to conduct thorough
background investigations, then asking adjudicators to also disregard the
hits and "proceed as required on their case." 
Sultan Farakhan, an adjudicator at the National Benefits Center since 2002,
said in an interview Friday with the Daily Bulletin that he, along with what
he described as a "majority" of employees at the Missouri center - including
supervisors - were made aware of the background check problems in an e-mail
sent Aug. 11. The previous day, British authorities uncovered a terrorist
plot that would have used liquid explosives to blow up airplanes flying from
the United Kingdom to the U.S. 
Farakhan and three other center employees interviewed by the Daily Bulletin
said they were unaware of the terrorism function computer keys, F14 and F15,
which takes the person processing the application to a specific screen that
accesses the terrorism watch list. 
"When I realized we were improperly trained and that we had not been
checking the applicants against the appropriate terrorist watch list, I was
terrified," Farakhan said. 
Farakhan said he has filed internal complaints against the National Benefits
Center in the past and decided to go public with the watch list error after
the British airplane attacks were thwarted. 
Cowan said supervisors misstated the background check errors to employees in
the Aug. 11 e-mail. He also said immigration applications are checked
through agencies other than the National Benefits Center, including the FBI.

But Michael Maxwell, who used to be the director of internal affairs for
USCIS, said not all immigrant applicants are required to have FBI
fingerprint or name checks, and that is why such checks are important. 
Responding to Maxwell, Cowan said "it's true" the FBI does not check all
applications, but said other law enforcement agencies do. Pressed for
details, Cowan said he could not reveal the process by which the
applications are checked. 
Asked about the importance of the F14/15 key functions, Cowan said they are
not necessarily required during the application process. "USCIS opted at the
national level to not always require the F14 or F15 keys," he said. 
U.S. immigration law requires that every applicant be checked against the
terrorist watch list, said Rosemary Jenks, an attorney and immigration
expert with Numbers U.S.A., a Washington D.C. based think-tank. "They can't
opt out of the law," Jenks said. "In addition they're not following their
own written policies when they get a terrorist hit" 
Other law enforcement checks could resolve a negative hit on an applicant,
said Bentley, the USCIS spokesman. "Regardless of how it's resolved, or by
whatever means it's resolved, national security is never compromised. The
hit is always underscored, or resolved, before a decision is made." 
Maxwell, however, questioned Cowan's and Bentley's assertions. 
"There is only one U.S. Citizenship and Immigration Service," he said.
"There are no other law enforcement agencies tasked with conducting alien
background checks and granting immigration status. That responsibility lies
solely with USCIS." 
Adjudicators use a database called the Interagency Border Inspection System,
or IBIS, which combines the national security information of multiple
government agencies. When used correctly, the system allows adjudicators to
see if immigration benefit applicants trigger national security or criminal
concerns. 
When a USCIS supervisor gets a Tier 1 IBIS hit -- considered to be a major
threat to public safety, or a terrorist match -- the information is
forwarded to the USCIS fraud unit for further investigation. But according
to National Benefits Center employees, supervisors and others with final say
on the documents never sent them on to headquarters. 
The Tier 1 check is mandatory under USCIS standard operating procedures.
Some 35 million applications get background checks each year. 
Several employees confirmed they had not been properly screening what are
known as "adjustment of status" applications, which include green cards and
employment authorization documents. 
Inadequate training of employees, enormous backlogs of applications and lack
of internal controls led to the oversight, said employees interviewed by the
Daily Bulletin. 
In May, an e-mail from supervisors to employees noted that applications were
not being checked accurately through IBIS. But the situation was never
remedied, and adjudicators and supervisors continued to grant benefits until
Aug. 11, when the second e-mail warning was sent. 
After the four-year oversight was identified in May, an additional 180,000
applications were still improperly screened. An official with the National
Benefits Center, who spoke under condition of anonymity fearing reprisal,
said that without employees stepping forward, the American public "would be
none the wiser. 
"It was generic training," the official said. "What happened was, customer
service took first priority and national security was secondary. We've
always been told there's an acceptable risk. I'm willing to accept a 2
percent failure rate. But a 75 percent failure rate, I cannot accept that
and the public cannot afford that." 
In another e-mail sent to adjudicators at the National Benefits Center on
Aug. 11, Norma A. Limon, supervisory adjudications officer for the
Department of Homeland Security, warned employees that they were still
failing to properly check applicants. 
"After yesterday's British terrorist incident, we must ensure that every
IBIS record and sub-records are accessed properly," Limon said in her
e-mail. "I am seeing a lot of IBIS hits where the F14/15 LINKLIST and/or F13
sub-record are not being accessed at all." 
On certain applications, the security keys, F14 or F15, would automatically
light up, notifying adjudicators to continue the check. What employees and
supervisors did not know was that the keys had to be accessed any time they
appeared on the screen, whether they were highlighted or not. 
"Any time you see available access to F14/15 LINKLIST at the bottom of the
IBIS hit, even if it's not highlighted, you must access it by clicking on
the F14/15 key on the keyboard," Limon warned employees in the e-mail. 
Limon could not be reached for comment. 
Maxwell said immigration officers should come forward to congressional
leaders and the Office of Inspector General and reveal the full scope of
national security vulnerabilities associated with the background checks at
USCIS. 
"I think only Congress, the GAO or the Inspector General can truly get to
the bottom of this," Maxwell said. "Based on their combined years of
experience and the information provided to date by immigration employees, it
seems inevitable that some unknown number of the most hardened criminals and
terrorists may have simply slipped through the system." 
Sara A. Carter can be reached by e-mail at sara.carteror by phone at (909)
483-8552.
 
 


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