Keep skid chains on your tongue; always say less than you think.
Cultivate a low, persuasive voice. How you say it often counts more than
what you say.
Make promises sparingly, and keep them faithfully, no matter what the cost.
Never let an opportunity pass to say a kind and encouraging word to or about
somebody. Praise good work, regardless of who did it. If criticism is
needed, criticize helpfully, never spitefully.
Be interested in others, their pursuits, their work, their homes and
families. Make merry with those who rejoice; mourn with those who weep. Let
everyone you meet, however humble, feel that you regard them as a person of
importance.
Be cheerful. Don't burden or depress those around you by dwelling on your
minor aches and pains and small disappointments.
Remember, everyone is carrying some kind of a load.
Keep an open mind. Discuss, but don't argue. It is a mark of a
superior mind to be able to disagree without being disagreeable.
Let your virtues, if you have any, speak for themselves. Refuse to
talk of another's vices. Discourage gossip. It is a waste of valuable time
and can be extremely destructive.
Be careful of another's feelings. Wit and humor at the other person's
expense are rarely worth it and may hurt when least expected.
Pay no attention to ill-natured remarks about you. Remember, the
person who carried the message may not be the most accurate reporter in the
world. Simply live so that nobody will believe them.
Disordered nerves and bad digestion are a common result of back- biting.
Don't be too anxious about the credit due you. Do your best and be patient.
Forget about yourself and let others "remember." Success is much sweeter
that way.
Be who you are and say what you feel,
because those who mind don't matter
and those who matter don't mind.
~Dr. Seuss
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