http://www.middle-east-online.com/english/?id=24174
 
First Published 2008-02-04
 
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The phrasebook aims to promote a more effective method 


New Muslim-friendly phrasebook to counter-terror


New phrasebook advises on how to communicate with Muslim communities to
counter terror in UK.


LONDON - British ministries have been advised on how to communicate with
Muslim communities without unknowingly threatening or alienating them with a
new phrasebook, The Guardian reported on Monday.

Citing a copy of the phrasebook, aimed at making government communication
more sophisticated and prevent misunderstandings, the newspaper said the
guide instructed civil servants to "avoid implying that specific communities
are to blame" for extremist activities.

"This is not intended as a definitive list of what not to say but rather to
highlight terms which risk being misunderstood and therefore prevent the
effective reception of the message," the guide, compiled by the Home Office
(interior ministry), reads.

"This is not about political correctness, but effectiveness -- evidence
shows that people stop listening if they think you are attacking them."

The guide advises civil servants not to use terms such as
"Jihadi/fundamentalist" because they suggest there is "an explicit link
between Islam and terrorism" and suggests terms such as
"criminal/murder/thug" instead.

A Home Office spokeswoman confirmed that the guide had been forwarded to
"key delivery partners", such as police chief constables, local authorities
and government departments in the last few weeks.

"The pack is the first of a series of communications intended to brief
partners about recent work to develop the 'prevent' strand of the
Government's counter-terrorism strategy and help them to identify further
contributions they can make to this agenda," she said.

"Coherent and effective cross-government communications are important in
relation to countering terrorism. Language is part of this work.

"To engage effectively with local communities, we need consistent, clear and
appropriate communications. If our messages are ambiguous or untargeted they
will not reach or be understood by those who need to hear them and we risk
having a negative impact on our audiences."



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