Koos, you just helped me "see" something. The importance of the personal,
the informal in successful online interaction reminds me of the deep value
of butterflies and bumblebees. Cool patterns.

N

On Sun, Apr 10, 2011 at 11:18 AM, Koos de Heer <[email protected]> wrote:

> Hi Nancy,
>
> Cool stuff! I especially like this part, because it ties in to a
> presentation that I am preparing at the moment:
>
> At 17:15 10-4-2011, Nancy White wrote:
>
>> The term "line of sight" is something I learned from Lisa Kimball
>> (Metanetwork, GroupJazz, Plexus). In her early work with online groups the
>> thing she noticed that often was missing was the ability to see each other
>> "out of the corner of our eyes" to get a sense of how what we as individuals
>> were doing/experiencing related to what others in the group were
>> experiencing.
>>
>
> My presentation is about the use of on-line tools in projects and other
> change initiatives in organizations. I noticed that some organizations have
> policies that limit the use of on-line communication tools (chat, yammer
> etc.) to strictly business topics. In those policies, anything private is
> more or less censored out or strongly discouraged. I also noticed that in
> these cases, the use of the on-line tools is less successful (it is used
> less and it is viewed as not as much fun) and it tends to be viewed as
> contributing less to the success of the project. I think that this also has
> to do with line-of-sight. It looks as if people need the chit-chat or the
> casual side-step to find out where the other person is on an emotional
> level. That is the thing that builds trust and understanding. And that is
> why Open Space works so well while we do not restrict the topics or
> conversations at all. Maybe I am moving too fast and connecting things too
> easily, but I do think there is something of value here.
>
> Thanks for bringing this up!
>
> Warm greetings from a sunny Utrecht, where it looks as if we are going to
> have a beautiful sunset shortly.
>
> Koos
>
>
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