On Tue, 27 Jun 2000 10:20:52 -0700, Doersam, Laurel wrote: >I've been asked to facilitate a group in the cardiac surgery section of the >Operating Room in a large urban hospital. The issue to be explored is: >"Given our current caseload, how can we increase efficiency so we all get >home on time?" (Generally everyone involved is late getting off). This may >seem straight forward, but it's a very complex problem involving everyone >from cleaning staff to nursing staff to cardiac surgeons to >anaesthesiologists to equipment attendants. Add to the stew the traditional >hierarchy within health care (and the attendant prima-dona-ism), half a >dozen hidden agendas (or not-so-hidden), and the involvement of several >layers of self-employed professionals as well as employees from five >different unions. It's a mess. > >Here's the crunch . . . they only have two hours to devote to addressing >this problem. They are able to push their OR time back by an hour, and come >in an hour early (Yikes! 0645!!), but must be ready to operate by 0900. >It's a very tight timeline for an Open Space, however the question is very >specific and action-oriented. Dare I try to use OST? I guess the real >attraction for me in this case is the community-building component inherent >in opening space - each person's job (not to mention the patient's life) is >totally dependant on everyone else on the team performing to capacity. So >it sure would be a good thing for them to understand each others' >challenges. However, once the can of worms is opened, how do I pull it >together in such a short space of time? > >What do you much more seasoned experts think? I'd sure appreciate some >advice. > >Laurel.
Michael M Pannwitz Draisweg 1 12209 Berlin, Germany FON +49 - 30-772 8000 FAX +49 - 30-773 92 464 www.michaelMpannwitz.de To subscribe to the oslist, send the following message (and nothing but the message): "SUBSCRIBE OSLIST" to [email protected] SUBJECT field should be left BLANK
