Bruce and I did a 2 day intervention with an IT group - they supported the mainframes of a large financial institution. Day one was structured ala RTSC and day two/three was OS and convergence. Day two was an unqualified success - and a perfectly typical OST.
Yes the group predicted that the "quiet, introverted" IT types would not get engaged and yes management was surprised at how engaged they got. Trust the process - it works. BTW we found that during the structured first day which everyone thought would work "better" because people were in small groups the energy level was low - the OS energy was so high we thought the roof was going to lift off. In the end of the 120 people 95 came back for day 3 and 75 volunteered for action groups. The topic was not technical - it was related to preparing to enter a competitive market - some solutions were technical, many were not. As a side note we did a max/mix prior to the session to work on the theme and the technical group got to the heart of the business issues facing the organization in 3 hours - it took the management team 3 days to get to the same point. Just because folk are technical does not mean they don't have a full perspective on "real" issues. Sharon Quarrington * * ========================================================== [email protected] ------------------------------ To subscribe, unsubscribe, change your options, view the archives of [email protected], Visit: http://listserv.boisestate.edu/archives/oslist.html
