Julie Smith and I (with able assistance from others) have been engaged in a conversation about Mediation and Open Space in which it may have seemed that I was trying to champion Open Space at the expense of Mediation. Assuming this to be the case, Julie replied appropriately --

A glimmer of understanding on my horizon now….. it isn’t authentic, Harrison, for you to interact with groups in ways that require more words or technique or reliance on you as a facilitator/leader. What is authentic for you is to express trust in their ability to find their own answers, and to help by holding space with them. What that “holding space” is, is a manifestation of Spirit at work in you, co-creating with them an energy of creativity, good will, and unbounded possibility. Having experienced this so many times, it is inconceivable to you to respond to requests for a lesser experience. Your inner wisdom resists being and doing less than you are capable of. As for the rest of us, we also have to find what is authentic for us. Authenticity isn’t something that can be transferred. We each have to look inside and find what is authentic for us. My understanding of OS is that it encourages each of us to authentically express our true selves, unbounded by artificial boundaries or expectations.

My error, Julie. Truth be told, I can be very direct, and directive -- if I think it is appropriate, or as is sometimes the case, I simply loose patience. In either case, I guess I am being "authentic" if that means allowing my walk and my talk to match my inner state of being. All of which is a rather long winded way of saying that the issue of concern for me is not about "authenticity" or "one right way" -- but hopefully something deeper. I think you caught my intent amongst the verbiage when you said --

I’m interested in your thought about enhancing self-healing in our communities….. and wonder what the difference is between self-healing and healing….. but my brain is tired and my stomach oh so empty…… don’t you serve food at these OS events?????

Snacks will be served shortly -- but in the meantime...Self-Healing in our Communities (You like that red?)

My premise in all this is that (surprise) all organizations (communities) are essentially self-organizing AND -- a (maybe THE) central purpose of self-organization is the achievement of wholeness, health, harmony, and I suppose authenticity and integrity, in such situations where the organization is at risk due to changing internal or external environmental circumstances. The process is enormously complex in detailed execution, but very simple at the point of initiation. Given a good whack to the head, chaos clears some space in which high levels of complexity, diversity and conflict manifest and conspire enabling the appearance of renewed organization (or not). Sometimes things just die, but if they don't, life goes on in some new and useful ways displaying wholeness, health and harmony, all congruent with the changed environment. In broad terms, I think that is what organizations do, and typically they do it all by themselves. To be sure, we sometimes (erroneously, I think) give all the credit to some individual -- the "Turn around specialist as it were" -- but in truth, We all did it. Experimentally, and also experientially, I think we see this each time we Open Space, but I think it is imperative to note that the essential power does not belong to that wonderful thing called Open Space Technology, but rather to the process of self-organization itself. What we do with open Space is to intentionally initiate (or re-start) that fundamental process.

Switching metaphors from organizations to organisms, one of the interesting things that I learned several years ago when I held a position at the National Institutes of Health was that something like 95% of all disease lies beyond the power of medicine to do anything useful. People either get better or they don't. This was rather a shock to those of us at the citadel of science, but that seemed to be the case although we tried our best at times to forget it. What this suggests is that the best treatment in the vast majority of situations was no treatment. Next best was as little treatment as you could decently get away with, if only because it seems that any treatment has added liabilities of its own. Even though an intervention may deal with the symptoms, it may also impede that natural healing process -- the process of self-organization in our bodies.

Of course, we do have that other 5% -- which includes such things as organ failure and major trauma. There are definitely times and places, to say nothing of circumstances where only a good surgeon will do. However, I think we would all agree that surgery is a matter of last resort and best done as sparingly as possible. Of course, I know some surgeons who would disagree -- but when the only tool you have is a hammer, all the world looks surprisingly like a nail. No -- I never said a thing like that!

And what about Self-Healing Organizations? I suggest that all organizations are self-healing just as they are self-organizing. Which means in the first instance that for the vast majority of nasty little surprises in life, the organization will do just fine all by itself, and the professional problem fixers of this world (which includes most of us) should just sit on their hands for a bit. As they say up in the Great State of Maine, "Don't fix it if it ain't broke." Of course, things will go better with a little preventive care. I am sure we could add to the list here, but the first part of prevention, I think, is a clear understanding of the nature of the beast. Organizations are essentially and inherently self-organizing systems (organic, open, living self-organizing systems), and need to be treated as such. They are not auto engines needing a tune-up, they are not computer systems needing de-bugging, they are not rockets needing guidance systems. They are alive, and work best when everybody is conscious of their nature. Like all living things, they need a proper diet, light on the heavy hand of control, lots of fresh air and space to grow in. When things get a little musty and old, just open a window and create some space. You don't have to sit in a circle, nice as that might be.

Sometimes, however, you do get down to terminal mustiness and the arteries of discourse get pretty plugged, backed up and conflicted. But before going for an organizational triple bypass (although the surgical types would love it) -- Try a little Open Space (as in OST). It isn't new, it isn't magic -- it simply provides a gentle nudge to allow the organization to do what it does quite naturally -- breath. But always remember, less is best. Don't reach for a respirator when just a little smelling salts will do, as in getting a strong whiff of passion well mixed with responsibility.

So is this a sneak attack on Mediators, dressed up in surgical attire? Well, I guess there may be a few such folks who might qualify, but much higher on my list would be those awesome practitioners of Process Re-Engineering. Tear out the pipes, relay the cable, all according to The Plan. And when it doesn't work, just make sure you get out of town before the funeral. Now that is nasty! But the Mediators I know, and I know (and deeply respect) more than a few, know all about space, creating space, holding the moment, minimalist to an extreme. Truthfully, at a deep level, I have a very hard job distinguishing what they do from what I (wearing my OST hat) do -- except that I seem to work with more people at one time.

So -- Julie. It is probably time for dinner, and the conversation can continue over brandy and cigars. Oh -- we don't do cigars any more. :-(

ho

Harrison Owen
7808 River Falls Drive
Potomac, MD 20854 USA
phone 301-365-2093
Open Space Training www.openspaceworld.com
Open Space Institute www.openspaceworld.org
Personal website www.mindspring.com/~owenhh

[email protected]
To subscribe, unsubscribe, change your options,
view the archives of [email protected]
Visit: http://listserv.boisestate.edu/archives/oslist.html



Reply via email to