In a message dated 12/10/2003 3:34:46 PM GMT Standard Time, [email protected] writes:
> what is a balanced score card Dear all, Balanced Scorecard (BSC) is the invention of two Harvard profs who wanted to expand the scope of attention of corporate senior management when it comes to strategic decision making. Besides Financials, it addresses Customer, Learning and Competitor quadrants. If the municipality has asked Thomas to 'open' the space the opportunity is to engage people who are usually only 'providers' of information for the BSC and see it disappear into aggregates. When used in the spirit it was itended, BSC is a means of opening wider conversations that help make better decisions. Hope this helps Lilly Evans Director Strategic Learning Web 'Tomorrow's Leaders Today' Virginia Water, Surrey UK tel. +44 1344 843 653 email: [email protected] * * ========================================================== [email protected] ------------------------------ To subscribe, unsubscribe, change your options, view the archives of [email protected], Visit: http://listserv.boisestate.edu/archives/oslist.html
