I am still meddling with wording how to connect:

- what I see: now the Future Value of any big organisation is measurable 
because structurally it is a relationship system, so already spinning goodwill 
or badwill (measuring the spin and its speed is mathematically simple once a 
leader voices that question)
AND
 what only open space facilitators are likely to facilitate  as such a 
measurement and corporate governance breakthrough poses the mother of all 
conflicts in any big boardroom

SO IF ANYONE feels that propagating the following sorts of words could lead 
somewhere interesting do tell me, chris macrae [email protected] , 
www.valuetrue.com

DIRECTING INNOVATION – WHY SERVICE/KNOWLEDGE ORGANISATIONS UNDERPERFORM

In service/knowledge sectors, Innovation is a systemic quality. Quite simply 
this means that its governance needs to be transparently energised in people’s 
relationships both from the top and all around. Society can now see what 
depressing consequences compound wherever a large organsiation fails this 
governance test, due to lack of awareness, irresponsibility or the extreme 
management pressures that become corruption's gateway.

2 GREAT FAILINGS OF SERVICE/KNOWLEDGE SECTORS
1) The dynamics of value have been wrongly audited – this goes under various 
synonyms including the Intangibles Crisis or the decaying levels of trust flows 
between people and organisations.

2) Today’s catch 22 of organisational design: the greatest weakness in 
networking forms of organisation can be too little respect for hierarchy 
whereas the greatest weakness of old hierarchical organisations is too little 
respect for networking. In both cases the organisational definition of 
networking that needs to be uppermost is : focusing on making the most of 
people - their time, their greatest individual talents, and their relationship 
potentials to connect openly across boundaries which organisational lags may 
have over-structured.

RESOLUTION OF THE INNOVATION CRISIS

A)  Make governance of goodwill (aka intangibles valuation) the responsibility 
of someone in the boardroom
B)  Know that in resolving the innovation crisis the nominated director will 
need to sort out conflicts with how the board has got muddled over the human 
contexts of relationships, most notably regarding employees’ times and 
particular talents. In parallel, there are likely to be deep failures in the 
people’s understanding of hierarchy (which a recent Harvard survey on Human 
Capital notoriously headlined that 96% of the workforce does not know how to do 
the strategy). It is probably the case that New Directors of Innovation will 
need the hi-trust support of an independent facilitator in organisational 
transformation who is intimately conversant with Open Space Technology. 
Throughout the last quarter of a century, this practical approach has assembled 
the diverse range of case benchmarks and understandings of conflicting human 
passions needed to interface with the simplest ways of mapping:
•   how to renew real networking between people
•   how to reward innovation of relevant inter-disciplinary communities of 
action learning whilst the biggest structural conflicts in the organisation are 
identified and changed.

CASES OF UNRESOLVED STRUCTURAL CONFLICTS

10 to come

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