In a message dated 11/17/04 8:05:22 AM, pculh...@magma.ca writes:
> There's possible logic in wrapping up > the event in bright shiny paper, just to say "this isn't just another day - > this is > something special". > Phil-- One of our clients understood this so well. We opened the doors a half hour ahead of the meeting opening, with fresh coffee and a variety of snacks ready. The director greeted everyone as they came in, making sure they signed in (participants were "on the clock" for the day) and handing them a shiny new mug with the organization logo and a gold pen to add their name to their mug. Because of the layout of the facility, lunch was in a separate room, and the caterers produced a buffet table of nourishing and great-tasting food--and one of the most beautiful buffet tables I have ever seen. Now if you work in a corporate environment and often meet in good hotels, this may not seem extraordinary, but this was a public agency with a limited budget, and about half the participants were facilities and parks maintenance people, and this was not their average work day. The care and thoughtfulness of these logistical arrangements really did underline the message that was spoken--"We value you, and we want to know what you think about the business of this organization." Joelle * * ========================================================== osl...@listserv.boisestate.edu ------------------------------ To subscribe, unsubscribe, change your options, view the archives of osl...@listserv.boisestate.edu: http://listserv.boisestate.edu/archives/oslist.html To learn about OpenSpaceEmailLists and OSLIST FAQs: http://www.openspaceworld.org/oslist
