Michael, Lisa, Spark, Peggy,

Thank you for reinforcing my negative reaction to this one person's call for a "formal feedback process" during the closing circle. It's not like any of the chaorganizers are invisible and hidden. People are welcome to send us feedback already, and many have both privately, in the closing circle, and on facebook and twitter. At first I thought "no thanks, maybe next year", then I thought I remembered JTM had a feedback form that I had filled out. I thought, wow, if Peggy does it maybe it's worthwhile. (I hope I'm not a Peggy groupie!)

I do like the idea of finding ways to get a *small* amount of feedback around the food, the timing, the venue, and some of the other details made around facilitation - but actually I think I already know the adjustments needed. Perhaps the best thing I could do is sit down with the one person who wanted a formal feedback process and do an Appreciative Inquiry interview with him.

And maybe there's a more fun way to collect testimonials. I usually really dislike survey forms almost as much as I dislike my annual tax forms. Thanks for the cogent responses I can pass on to the others who helped facilitate and host the event.

    Cheers!
    Harold

On 5/24/11 5:25 PM, Peggy Holman wrote:
I like your questions, Michael. They're similar to ones we've used for Journalism That Matters.

Frankly, I have little energy for feedback instruments. My partners feel it is important for briefing funders. So I have helped to shape the questions so that they mostly focus on what participants got out of the experience. We don't get many responses. And I still don't see much value in it. Though it has been handy in responding to some foundation questions specifically asking if we've done a post-event evaluation with participants.

Peggy




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Harold Shinsato
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