Dear friends At the sublime WOSONOS in Krakow last September, I mentioned to people I was writing a book. People were interested and said to let them know when it was being published. It is now just a couple of weeks away from being published and is available for pre-order here:
http://www.amazon.co.uk/Cracking-Questions-Jon-Harvey/dp/1910864315/ref=sr_1_1?s=books&ie=UTF8&qid=1454493046&sr=1-1 (UK Amazon) or http://www.barnesandnoble.com/w/cracking-questions-jon-harvey/1123306380?ean=9781910864319 (USA Barnes & Noble) or just go to your usual bookseller and search on 'Cracking Questions' - it should come up... The book is designed to empower people to find their own ingenious solutions to making their business run better. It does this via a series of questions which embody the essence of TQM / Lean / Systems thinking / Process redesign etc... (You can read more about why I wrote the book here: http://jonharveyassociates.blogspot.co.uk/2015/12/the-story-behind-cracking-questions.html) It promotes the idea of using Open Space to inquire into one or more of these questions for large and small groups. I hope you will consider buying it (and it comes with a money back guarantee too!) All good wishes Jon ________________________________ Jon Harvey http://www.jonsharvey.net/
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