I have ran into this quite a bit.  Have you tried deleting the agent
out of the server and readding it with a different agent id?  For some
reason that fixed my communication problems.

-Andy



On Mar 18, 2009, at 6:40 PM, "Kartik Chadha" <[email protected]>
wrote:

>
> I have the same problem..
>
> Agents not communicating with the server.
>
> Checked everything (firewall, ports) but still no communication.
>
> Also, rootkits are not being detected by agents.
>
> Need help...thanks
>
> Charlotteix9
>
> -----Original Message-----
> From: [email protected] [mailto:ossec-
> [email protected]] On
> Behalf Of Jose Luis Vázquez González
> Sent: March-18-09 4:53 AM
> To: ossec-list
> Subject: [ossec-list] Ossec agents not communcating with the server
>
>
> The ossec agents are NOT communicating with the server...
>
> 1) IT IS NOT a firewall issue, FIRST I added the 1514/udp rule to the
> server firewall, THEN I even tried to take down iptables completely in
> both agents AND the server.
>
> 2) I reinstalled the keys (as explained here
> http://www.ossec.net/wiki/index.php/Errors:AgentCommunication) on one
> agent and it didn't work either.
>
> Synthoms:
>
> One agent complains that:
> "Process locked..."
> "Trying to connect to server..."
> "Error: Unable to connect to server"
>
> The other (the one with renewed keys) complains that:
> "Process locked..." (and stays like taht for ever)
>
> The server DOES NOT produce any output WHEN thet clients complain. But
> I have checked some previous complains in wich ossec-remoted sais:
> "Error: No IP or network allowed in the access file list for
> syslog..."
>
> Has this any solution or should I just give up and "throw ossec to the
> bin"?
>
> (I am a developer most of my time more than a sysadmin, so I don't
> have much time to spare on things like this)
>
> Thanks in adavance for any responses!
>

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