I'm glad i could help.
Frank

On Sep 2, 2:59 pm, Chris Henderson <[email protected]> wrote:
>  Frank,
> Thank you for your offer to help me offline,
> however, you pointed me in the right direction and I was able to get
> the hosts working. I
> think what happened was when I installed ossec I started ossec before
> importing the key, at least that is my theory. To fix the problem I stopped
> ossec on the agent and added the key again. Once I started ossec back up the
> agent connected without any problems. Thanks again steering me in the right
> direction.
>
> Best Wishes,
>
> Chris
>
> On Thu, Aug 27, 2009 at 2:07 PM, nine 13 tech <[email protected]> wrote:
>
>
>
> > It has been my limited experience that it does have to do with keys.
> > I solved this problem by taking a copy of the key file and using that
> > to enter the data into the agents. or placing the key file on the
> > client and removing everything in the file that is not for that client
> > (since those files are supposed to be identical formats).
> > Take a box and attempt to replicate the issue. I have also seen UTF8
> > vs ASCII encoding in the text file transport for the key garble it
> > making an incorrectly formatted string that would not connect to the
> > server.
>
> > Please feel free to contact me offline if you want some live help.
> > Unfortunately I will not have much time until Monday afternoon or
> > Tuesday.
>
> > On Aug 27, 1:17 pm, Chris Henderson <[email protected]> wrote:
> > > Frank,
> > > From the agents log I see the following:
>
> > > 009/08/27 12:02:36 ossec-agentd(4101): WARN: Waiting for server reply
> > (not
> > > started). Tried: 'x.x.x.x'.
>
> > > From the server log I see the following:
>
> > > 2009/08/27 12:08:06 ossec-remoted(1403): ERROR: Incorrectly formated
> > message
> > > from 'x.x.x.x'.
>
> > > I also used netcat between the two servers to make sure they can
> > communicate
> > > with each other using UDP 1514, each host was able to do so. I've been
> > > tailing the server log file for a while now and it looks like all of the
> > > agents that are not showing up are getting the "incorrectly formatted
> > > message". Does this error have to do with the keys?
>
> > > Thanks,
>
> > > Chris
>
> > > On Wed, Aug 26, 2009 at 2:01 PM, nine 13 tech <[email protected]>
> > wrote:
>
> > > > Chris,
> > > > Have you checked the logs on the clients. there you might see
> > > > something similar to:
> > > > [WARN]trying to connect to <ip of OSSEC server>
> > > > It has been my experience that there are just a few reasons why these
> > > > agents will not connect.
> > > > 1. the registed ip of the agent is not the IP that the server sees. to
> > > > find this - initiate a session or error that would log on the server
> > > > in /var/log/messages etc. or if there is the internet between the
> > > > client and server hit whatsmyip.org to verify.
> > > > 2. a firewall is blocking (you've already checked)
> > > > 3. the key was garbled - you will see errors in /var/ossec/logs/
> > > > ossec.log
> > > > 4. the agent is not started on the client (opps did that once)
>
> > > > If you can can you please post the client logs from one of the non
> > > > connecting machines (please remember to obfuscate IP addresses)
> > > > Frank Moss
> > > > nine 13 tech
>
> > > > On Aug 25, 1:28 pm, Chris Henderson <[email protected]> wrote:
> > > > > Hey All,
>
> > > > > In recent weeks I have added and removed several OSSEC agents and I
> > > > > just noticed that none of the new agents are showing up in the OSSEC-
> > > > > WUI under "Available Agents", and I'm not receiving notifications or
> > > > > any alerts for the new hosts. If I run list_agents -a or -c it lists
> > > > > the agents that currently show up in the WUI which total 12 servers.
> > > > > If I do manage_agents and and list the servers there are over 40
> > > > > servers listed. I've set the agents up and extracted the keys, I've
> > > > > also made sure the agents can get to the OSSEC server, as well as
> > > > > making sure iptables isn't blocking the agent and server. I have even
> > > > > restarted the OSSEC server. Any suggestions on why none of the new
> > > > > hosts are being monitored?
>
> > > > > Thanks,
>
> > > > > Chris

Reply via email to