Update... When we originally setup the client, I assigned it a 4 digit ID. I recently recalled reading that the manager can only support up to 256 agents at once, so there was really no need for me to setup anything more than a 3 digit ID. Yesterday we uninstalled the agent from the client box, I removed the agent from the manager, and we started over again from scratch by reinstalling the agent, generating a new key, and I assigned it only a 3 digit ID. We have not had one problem since and it's been almost 24 hours now. Could assigning the client a 4 digit ID have been the problem?
-- Tony
