Run a sniffer on the manager to make sure the packets are getting to it.
Check the ossec.log on the manager to see if there are any errors.
Turning on debugging (/var/ossec/bin/ossec-control enable debugging),
and restarting the ossec processes (both manager and agents) might
provide some more useful logs.

On Fri, Oct 1, 2010 at 2:44 PM, Tyoma Khmelnitsky
<[email protected]> wrote:
> Hello,
>
> We have had OSSEC v2.0 running successfully for quite a while and just
> recently migrated to a new cluster. We copied over the /var/ossec and the
> init file then ran the upgrade option for v2.5. We then reinstalled the
> agents on the monitored servers since the main server IP is now
> different.The problem we are facing is that after the installation, key
> authorization and starting both the server and agent, the agent cannot
> connect to the server. This is running on Centos 5 64bit, both instances.
> The errors on the agent logs are as follows:
>
> 2010/10/01 14:41:17 ossec-agentd: INFO: Trying to connect to server
> (x.x.x.x:1514).
> 2010/10/01 14:41:27 ossec-agentd(1218): ERROR: Unable to send message to
> server.
> 2010/10/01 14:41:39 ossec-agentd(1218): ERROR: Unable to send message to
> server.
> 2010/10/01 14:41:40 ossec-agentd(4101): WARN: Waiting for server reply (not
> started). Tried: 'x.x.x.x'.
>
> So, it says 'not started' which I assume it refers to ossec server. I have
> verified that ossec is running on the main server. I have also added the Ips
> of the agents to the hosts.allow file as well as the firewall. I then turned
> off all firewalls on both server and agent and still no luck. I'm pretty
> stumped at this.
>
> Thank you for your help
>
>

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