I've never seen this problem. In fact I've never had to clear out the
rids files.
Can you provide a bit more information about the hosts showing this problem?

On Thu, Oct 28, 2010 at 1:31 PM, blacklight <[email protected]> wrote:
> Hello Folks,
>
> Once in a while, the active response does not kick in. Then I have to
> go into /var/ossec/queue/rids of the OSSEC agent host and to delete
> the agent ID file, say "011", and restart OSSEC at the agent. And I
> have to go into/var/ossec/queue/rids of the OSSEC server host, delete
> the agent ID file there - in this case, "011", and restart OSSEC at
> the server. At which point, active response will kick in if the
> appropriate rule is triggered through the agent's syslog.
>
> My question is "why do I have to this house cleaning"? It is as if the
> lines of communication between OSSEC server and OSSEC agent that
> pertain to active response just went dead, and I have to compel the
> OSSEC agent and OSSEC server to shake hands again.

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