tcpdump on the server shows the connection coming from the problem agent, 
but no reply from the server.

Nothing in the ossec.log - I did delete the old profile.

Does anyone know why tcpdump would not see traffic leaving the system to a 
particular IP?  I was curious and I tried pinging the address and tcpdump 
did not see the attempts!  The same tcpdump command for another IP address 
showed the traffic attempts outbound.



On Thursday, May 10, 2012 1:29:05 PM UTC-4, dan (ddpbsd) wrote:
>
> On Thu, May 10, 2012 at 1:17 PM, Dj <[email protected]> wrote: 
> > The VMware host that our OSSEC guest server was running on recently 
> crashed 
> > and ever since the crash one of our agents is not connecting to the 
> OSSEC 
> > server. 
> > 
> > Here is what I have attempted for troubleshooting - 
> > 
> > Created a new agent profile on the Server, extracted the key and 
> configured 
> > the agent with the new key.  When this was performed, the server reports 
> > that the agent has never connected to the OSSEC server. 
> > Ran tcpdump on the server to see if the traffic was getting to the 
> server on 
> > port 1514 since the remote agent is on another network with a firewall 
> > between.  This agent was working before the VMware host crash.  The 
> tcpdump 
> > output shows the UDP traffic getting to the server, but the server is 
> not 
> > responding to the agent. 
> > Ran tcpdump on the server for another agent that is on a different 
> subnet 
> > and results show traffic to the server and back to the agent from the 
> > server. 
> > 
> > Could there be something on the server that is preventing the server 
> from 
> > responding to the agent's connection since the UDP traffic from the 
> agent 
> > was seen in the tcpdump capture on the server, but no response was 
> detected 
> > in the tcpdump capture? 
> > 
> > Are there any debug settings I can enable to try and see further what is 
> > happening on the server? 
> > 
> > We are running OSSEC 2.6 on the server and the agent. 
> > 
> > 
> > 
> > 
> > 
>
> It sounds like you're blocking the traffic back. Run tcpdump on the 
> server, does it see the traffic from the problematic agent? Do you see 
> reply traffic from the server? 
>
> I'm guessing that there's nothing in ossec.log on the server about 
> this agent. Did you delete the old profile for this agent? 
>
> Enable debug mode: 
> /var/ossec/bin/ossec-control enable debug && 
> /var/ossec/bin/ossec-control restart 
>

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