I have done that too. Ihave also reinstalled the client and sever. Still I getthe message as never connected. I have added my agent address in the white lists too of the server config. wHAT SHOULD On Thursday, December 8, 2011 10:11:12 AM UTC-5, dan (ddpbsd) wrote:
> On Tue, Dec 6, 2011 at 4:33 AM, Bruno Vernay > <[email protected]<javascript:>> > wrote: > > > >> Are packets making it to the manager on port 1514/udp? > >> > >> If so, are the replies making it to the agent? > > > > I don't know how to be sure, but there are no firewall between the two at > > least. > > > >> > >> Is this your only agent? Are other agents working? > > > > No other agent configured. > > > >> > >> Does the agent have multiple IP addresses? Is the correct one being > used? > > > > It has only 10.1.5.50. I even disabled IPv6 on the windows client. > > > > > > Just to be sure: my client is v2.6 and the AlienVault uses v2.5.1 server, > > could it be a problem ? > > > > > > It could be. Newer agents with older managers is definitely an > "unsupported" configuration. >
