On Thu, Dec 17, 2015 at 1:21 PM, Jamey B <[email protected]> wrote:
> Hi,
>
> SELINUX isn't enabled, we also looked at all the permissions and they appear
> fine.
>
> We manually added an agent on the server and manually imported a fresh
> client key,  then restarted the agent. It successfully added itself without
> using authd that we had success with in a different environment (done via
> Puppet using command agent-auth -m <server ip> -p <port>). Should we use
> port 1515, then 1514 when using this?
>
> Perhaps we're not adding the agents correctly?
>

agent-auth connects to an authd process. So the power used there
should be the port authd is listening on.

What happens if you use manage_agents on the server to add an agent
and export the key. Then use manage_agents on the agent to import the
key?

> On Dec 16, 2015 10:37 AM, "lostinthetubez" <[email protected]> wrote:
>>
>> Is selinux enabled? Long shot, I know. Regardless, OSSEC needs to be able
>> to access the client.keys file, both on the agent and the manager, before it
>> can communicate. If permissions and ownership aren’t the problem – which,
>> they look fine btw – then I don’t honestly know why it would be complaining.
>> You haven’t customized the users under which the services start, have you?
>> Compare a client.keys from a working agent with a non-working agent. Perhaps
>> there is a problem with the file format, encoding, or non-printable
>> characters. Can’t really think of anything else at the moment.
>>
>>
>>
>> From: [email protected] [mailto:[email protected]] On
>> Behalf Of Jamey B
>> Sent: Tuesday, December 15, 2015 5:55 PM
>> To: [email protected]
>> Subject: RE: [ossec-list] Clients authenticate, but don't connect (Corp
>> env)
>>
>>
>>
>> Sorry about that, that's my local VirtualBox image that I use for testing.
>> OSSEC on the server with the client keys shows the same permissions as my
>> local VM. Could it be a local OS issue that the server is on?
>>
>> On Dec 15, 2015 10:18 AM, "lostinthetubez" <[email protected]>
>> wrote:
>>
>> Your commandline prompt indicates that this is not the same machine that
>> you were talking about in the previous post. Please look at the situation on
>> adr318, whatever that box is.
>>
>>
>>
>> From: [email protected] [mailto:[email protected]] On
>> Behalf Of Jamey B
>> Sent: Tuesday, December 15, 2015 7:06 AM
>> To: [email protected]
>> Subject: Re: [ossec-list] Clients authenticate, but don't connect (Corp
>> env)
>>
>>
>>
>> Hi lostinthetubez,
>>
>>
>>
>> Yes, the client.keys file exists on the server and the client has the
>> correct key. The permissions are as follows for /var/ossec/etc/:
>>
>>
>>
>> root@ccisprlx11 # ls -la ../etc/
>>
>> total 136
>>
>> dr-xr-x---  3 root ossec  4096 Dec 14 17:23 .
>>
>> dr-xr-x--- 13 root ossec  4096 Dec 14 16:59 ..
>>
>> -r--r-----  1 root ossec    84 Dec 14 17:24 client.keys
>>
>> -r--r-----  1 root ossec 97786 Jun 10  2015 decoder.xml
>>
>> -r--r-----  1 root ossec  2842 Jun 10  2015 internal_options.conf
>>
>> -r--r-----  1 root ossec  3519 May  4  2010 localtime
>>
>> -r--r-----  1 root ossec  8360 Dec 14 16:59 ossec.conf
>>
>> -rw-r-----  1 root root     88 Dec 14 16:59 ossec-init.conf
>>
>> drwxrwx---  2 root ossec  4096 Dec 14 16:59 shared
>>
>>
>>
>>
>>
>>
>>
>> Do you see anything odd with the permissions?
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> On Mon, Dec 14, 2015 at 4:28 PM, lostinthetubez <[email protected]>
>> wrote:
>>
>> Looks like permissions or ownership are wrong on your client.keys file,
>> which would certainly explain the agent not being able to connect. I assume
>> you’ve checked that the client.keys file exists and contains the correct
>> information for the agent you are using as an example here?
>>
>>
>>
>> >> 2015/12/14 07:31:08 ossec-agentd(1103): ERROR: Unable to open file
>> >> '/etc/client.keys'.
>>
>>
>>
>>
>>
>>
>>
>> From: [email protected] [mailto:[email protected]] On
>> Behalf Of Jamey B
>> Sent: Monday, December 14, 2015 12:55 PM
>> To: [email protected]
>> Subject: Re: [ossec-list] Clients authenticate, but don't connect (Corp
>> env)
>>
>>
>>
>> Thanks for that, I think this is a bigger issue than I believed judging by
>> the read out below from one of the agents not connecting. Do you think the
>> command you provided will fix it? It seems the install or CONF file went
>> wonky during the install, but the agent has been reinstalled multiple times.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> root@adr318 # cat /var/ossec/logs/ossec.log
>>
>> 2015/12/14 07:30:51 ossec-authd: INFO: Started (pid: 3787).
>>
>> 2015/12/14 07:30:58 ossec-execd(1314): INFO: Shutdown received. Deleting
>> responses.
>>
>> 2015/12/14 07:30:58 ossec-execd(1225): INFO: SIGNAL Received. Exit
>> Cleaning...
>>
>> 2015/12/14 07:31:08 ossec-execd: INFO: Started (pid: 3875).
>>
>> 2015/12/14 07:31:08 ossec-agentd: INFO: Using notify time: 600 and max
>> time to reconnect: 1800
>>
>> 2015/12/14 07:31:08 ossec-agentd(1410): INFO: Reading authentication keys
>> file.
>>
>> 2015/12/14 07:31:08 ossec-agentd(1103): ERROR: Unable to open file
>> '/etc/client.keys'.
>>
>> 2015/12/14 07:31:08 ossec-agentd(1750): ERROR: No remote connection
>> configured. Exiting.
>>
>> 2015/12/14 07:31:08 ossec-logcollector(1103): ERROR: Unable to open file
>> '/queue/ossec/.agent_info'.
>>
>> 2015/12/14 07:31:08 ossec-config(1756): ERROR: Duplicated directory given:
>> '/etc'.
>>
>> 2015/12/14 07:31:08 ossec-config(1756): ERROR: Duplicated directory given:
>> '/bin'.
>>
>> 2015/12/14 07:31:08 ossec-syscheckd(1103): ERROR: Unable to open file
>> '/queue/ossec/.agent_info'.
>>
>> 2015/12/14 07:31:08 ossec-syscheckd(1103): ERROR: Unable to open file
>> '/queue/ossec/.agent_info'.
>>
>> 2015/12/14 07:31:11 ossec-syscheckd(1210): ERROR: Queue
>> '/var/ossec/queue/ossec/queue' not accessible: 'Connection refused'.
>>
>> 2015/12/14 07:31:11 ossec-rootcheck(1210): ERROR: Queue
>> '/var/ossec/queue/ossec/queue' not accessible: 'Connection refused'.
>>
>> 2015/12/14 07:31:17 ossec-logcollector(1210): ERROR: Queue
>> '/var/ossec/queue/ossec/queue' not accessible: 'Connection refused'.
>>
>> 2015/12/14 07:31:17 ossec-logcollector(1211): ERROR: Unable to access
>> queue: '/var/ossec/queue/ossec/queue'. Giving up..
>>
>> 2015/12/14 07:31:19 ossec-syscheckd(1210): ERROR: Queue
>> '/var/ossec/queue/ossec/queue' not accessible: 'Connection refused'.
>>
>> 2015/12/14 07:31:19 ossec-rootcheck(1210): ERROR: Queue
>> '/var/ossec/queue/ossec/queue' not accessible: 'Connection refused'.
>>
>> 2015/12/14 07:31:32 ossec-syscheckd(1210): ERROR: Queue
>> '/var/ossec/queue/ossec/queue' not accessible: 'Connection refused'.
>>
>> 2015/12/14 07:31:32 ossec-rootcheck(1211): ERROR: Unable to access queue:
>> '/var/ossec/queue/ossec/queue'. Giving up..
>>
>> 2015/12/14 09:50:10 ossec-execd(1314): INFO: Shutdown received. Deleting
>> responses.
>>
>> 2015/12/14 09:50:10 ossec-execd(1225): INFO: SIGNAL Received. Exit
>> Cleaning...
>>
>> 2015/12/14 09:50:20 ossec-execd: INFO: Started (pid: 15169).
>>
>> 2015/12/14 09:50:20 ossec-agentd: INFO: Using notify time: 600 and max
>> time to reconnect: 1800
>>
>> 2015/12/14 09:50:20 ossec-agentd(1410): INFO: Reading authentication keys
>> file.
>>
>> 2015/12/14 09:50:20 ossec-agentd(1103): ERROR: Unable to open file
>> '/etc/client.keys'.
>>
>> 2015/12/14 09:50:20 ossec-agentd(1750): ERROR: No remote connection
>> configured. Exiting.
>>
>> 2015/12/14 09:50:20 ossec-logcollector(1103): ERROR: Unable to open file
>> '/queue/ossec/.agent_info'.
>>
>> 2015/12/14 09:50:20 ossec-config(1756): ERROR: Duplicated directory given:
>> '/etc'.
>>
>> 2015/12/14 09:50:20 ossec-config(1756): ERROR: Duplicated directory given:
>> '/bin'.
>>
>> 2015/12/14 09:50:20 ossec-syscheckd(1103): ERROR: Unable to open file
>> '/queue/ossec/.agent_info'.
>>
>> 2015/12/14 09:50:20 ossec-syscheckd(1103): ERROR: Unable to open file
>> '/queue/ossec/.agent_info'.
>>
>> 2015/12/14 09:50:23 ossec-syscheckd(1210): ERROR: Queue
>> '/var/ossec/queue/ossec/queue' not accessible: 'Connection refused'.
>>
>> 2015/12/14 09:50:23 ossec-rootcheck(1210): ERROR: Queue
>> '/var/ossec/queue/ossec/queue' not accessible: 'Connection refused'.
>>
>> 2015/12/14 09:50:29 ossec-logcollector(1210): ERROR: Queue
>> '/var/ossec/queue/ossec/queue' not accessible: 'Connection refused'.
>>
>> 2015/12/14 09:50:29 ossec-logcollector(1211): ERROR: Unable to access
>> queue: '/var/ossec/queue/ossec/queue'. Giving up..
>>
>> 2015/12/14 09:50:31 ossec-syscheckd(1210): ERROR: Queue
>> '/var/ossec/queue/ossec/queue' not accessible: 'Connection refused'.
>>
>> 2015/12/14 09:50:31 ossec-rootcheck(1210): ERROR: Queue
>> '/var/ossec/queue/ossec/queue' not accessible: 'Connection refused'.
>>
>> 2015/12/14 09:50:44 ossec-syscheckd(1210): ERROR: Queue
>> '/var/ossec/queue/ossec/queue' not accessible: 'Connection refused'.
>>
>> 2015/12/14 09:50:44 ossec-rootcheck(1211): ERROR: Unable to access queue:
>> '/var/ossec/queue/ossec/queue'. Giving up..
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> On Mon, Dec 14, 2015 at 2:41 PM, Santiago Bassett
>> <[email protected]> wrote:
>>
>> Try disabling counters. They lose synchronization specially when agents
>> are reinstalled.
>>
>>
>>
>> Edit /var/ossec/etc/internal_options.conf and set
>> "remoted.verify_msg_id=0"
>>
>>
>>
>> Then restart ossec manager.
>>
>>
>>
>>
>>
>>
>>
>> On Mon, Dec 14, 2015 at 9:43 AM, Jamey B <[email protected]> wrote:
>>
>> Hi everyone,
>>
>>
>>
>> I'm in a corporate environment, the environment we are deploying OSSEC to
>> has around 1000 servers (I did the manual install and increased the agent
>> limit). The firewall is allowing all UDP and TCP ports to pass through for
>> our deployment. No traffic is being blocked to/from the OSSEC manager.
>>
>>
>>
>> We distributed OSSEC to an environment via Puppet and are able to get the
>> agents to grab a client key over port 1515, but they are having issues
>> connecting. A handful do eventually connect, but the majority don't, I don't
>> see them come up in the OSSEC logs but they do appear as inactive agents.
>>
>>
>>
>>
>>
>> Any ideas as to why the majority of agents are not connecting, but do get
>> their keys?
>>
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>>
>>
>>
>>
>> --
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>> Sincerely,
>>
>> James Bearden III
>>
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>>
>>
>>
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>> Sincerely,
>>
>> James Bearden III
>>
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