Hi Sandeep,

those issues are probably not related to each other. Removing the
client.keys file, and the files in queue/rids, queue/agent-info
queue/syscheck and queue/rootcheck should be enough.

Any error message in your agent or manager log files?

On Mon, Feb 1, 2016 at 7:19 AM, sandeep <[email protected]> wrote:

> Hi,
>
> what should be the approach to delete all agent and respected entries to
> start from scratch ?
>
> I have a ossec server and 50+ agents which was in 'inactive' state. I
> decided to upgrade the server and client version (start as fresh). I moved
> client.keys and all files from rids directory and added one new client
> manually, But it fails to communicate to server.
>
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