How are you configuring those white listed subnets in the config - as a series 
of individual addresses?

Sent from my iPad

> On May 19, 2016, at 06:42, James Siegel <[email protected]> wrote:
> 
> I have a set of subnets that are whitelisted.
> The server and agents were installed quite some time ago and are on 2.81.
> 
> The server and the agents have been restarted at various times over the past 
> months as part of update/patching processes.
> 
> The conf file was not changed during those time periods.
> 
> My boss was locked out by active response, after successfully logging in, 
> then trying to su up to root, that occurred last Thursday.
> 
> The CEO was locked out of a device last night.
> 
> In both those instance, the devices they were originating from were part of 
> whitelisted subnets.
> 
> Somehow, suddenly random occurrences of locking out whitelisted devices?
> 
> 
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