Finally, you got it!.

I think your conclusion makes sense.

Regards.


On Wednesday, July 12, 2017 at 7:49:36 PM UTC+2, Alexis Lessard wrote:
>
> The issue was indeed the email_maxperhour setting. My guess is, because we 
> basically told OSSEC to send every event to noreply@localhost. The default 
> threshold was reached pretty quickly, so all events until the threshold was 
> reach until the end of the hour were sent back to us in a big email. We 
> changed that setting to its maximum value, 9999, and now we receive all 
> alerte we specified we wanted (altough now we might have some tweaking to 
> do in our local_rules to adjust it to our needs), but at least, it works!
>
> tl;dr: Ensure that the email_maxperhour setting in the global config is 
> set to an appropriate value. Default is 12.
>
> 2017-07-12 7:26 GMT-04:00 Jesus Linares <je...@wazuh.com <javascript:>>:
>
>> Hi Alexis,
>>
>> So, you are receiving alert with level 3 in ourservice@domain, right?. 
>> That doesn't make sense (I understand that email1, email2 or email3 is not 
>> ourservice@domain).
>>
>> Try to use: do_not_delay and do_not_group. Also, the email_maxperhour 
>> <https://documentation.wazuh.com/current/user-manual/reference/ossec-conf/global.html?highlight=email_maxperhour#email-maxperhour>is
>>  
>> 12 by default, maybe you should change it.
>>
>> In order to simplify the debug process, use only 1 custom email alert.
>>
>> Also, you can use the report settings 
>> <https://documentation.wazuh.com/current/user-manual/manager/output-options/manual-email-report/index.html>
>>  
>> instead of the email settings.
>>
>> OSSEC emails options aren't that good...
>>
>>
>>
>> On Tuesday, July 11, 2017 at 10:27:41 PM UTC+2, Alexis Lessard wrote:
>>>
>>> Thanks for the tip! We tested it, but it doesn't seem to be working. 
>>> Here's what the configuration looks like now:
>>>   <global>
>>>     <email_notification>yes</email_notification>
>>>     <email_to>noreply@localhost</email_to>
>>>     <smtp_server>smtpserver</smtp_server>
>>>     <email_from>ossec@domain</email_from>
>>>   </global>
>>>
>>>   <email_alerts>
>>>     <email_to>email1</email_to>
>>>     <email_to>email2</email_to>
>>>     <email_to>email3</email_to>
>>>     <event_location>several, agents, name</event_location>
>>>   </email_alerts>
>>>
>>>   <email_alerts>
>>>     <email_to>ourservice@domain</email_to>
>>>     <level>9</level>
>>>     <do_not_delay />
>>>     <do_not_group />
>>>   </email_alerts>
>>>
>>>
>>> *email_alert_level *was also set to 1. We received one level 10 alert 
>>> email by itself. However, there were several others level 10 alerts that we 
>>> didn't receive any notifications from, even tough they appear in the alert 
>>> log. We then received an email report in ourservice@domain mailbox of about 
>>> 10 minutes worth of  events, with several level 10 alerts in it, but mostly 
>>> a lot of alerts we have no need for, like
>>> Rule: 31101 fired (level 5) -> "Web server 400 error code." 
>>>
>>> I don't think that there's anything in my config that would justify 
>>> alerts of level 3 and 5 being sent. Do you know what could be wrong? We 
>>> will probably go back to having an email_alert_level of 7 with no custom 
>>> alerts and work from there. We receive a lot of events to this server; I'd 
>>> say about one every two or three seconds. Could that be a problem?
>>>
>>> Thanks you for the reply, I'll be sure to keep you updated to document 
>>> the issue if anyone else has that problem,
>>>
>>> -- 
>>
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>
>

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