Wednesday August 27, 7:03 pm ET
By Matt Kapko
Maybe it's not all Apple's fault after all. French wireless carrier
Orange has admitted to capping 3G network speeds at 384Kbps for
iPhone customers, AppleInsider reports. Perhaps that's why iPhone
users on Germany's T-Mobile network were reporting speeds as high as
1800Kbps while Orange customers' data moved at a much slower pace.
As with other carriers that recently launched the new iPhone 3G,
Orange's customer care lines lit up. In some cases, representatives
were able to dramatically increase specific iPhone users' speeds to
as much as 3Mbps by simply altering some technical parameters.
Orange told FranceInfo that the network speeds were capped to
preserve network stability, but that it intends to raise the
download cap for iPhone users to 1Mbps by Sept. 15.
It's doubtful that will resolve the concern of many Orange customers
that have signed a petition saying the artificial limitation is in
direct violation of Orange's service agreement, which should allow
for HSDPA speeds up to 7.2Mbps. And it's likely to stoke the debate
on whether iPhone 3G connection issues are the fault of Apple
(NasdaqGS: AAPL - News) or the carriers. Is AT&T (NYSE: T - News)
doing the same thing in the United States? Apple may not want to
rustle the feathers of its carrier partners, but it would serve the
company well to deflect criticism if it's not a chipset or software
problem that's crippling iPhone 3Gs. If the blame rightfully belongs
elsewhere, why hasn't Apple said so? My guess is there's a group of
snafus gathering here, the fallout of which we'll be seeing for some
time to come.
http://biz.yahoo.com/paidcontent/080827/3_326979_id.html?.v=1
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