I  worked  in  the  long-term  care  industry  years ago, in a number of
nursing homes, for a few different companies. I used to remember feeling
as  if  I  was  working terribly hard, providing excellent, creative and
dedicated  patient care and yet none of that mattered. At the end of the
day,  all  that  mattered  was  the  number  of hours worked against the
numbers  of  billing  units I rendered. Truly, that was it. Further, all
around me was known "fraud" in the way of billing for treatment that was
not  rendered,  over  billing,  billing  incorrect  treatment codes that
carried  higher  weights  in terms of reimbursement (treatment which was
not  actually  performed). Rehab. directors were more willing to "turn a
blind  eye"  on  that  type  of  behavior, but as I said, God forbid you
didn't  fulfill  the  almost  undo-able  productivity  standards.  I was
"written  up"  for  having  low  productivity,  but  was  an outstanding
therapist.  I  had  a  great  attitude, mentored younger therapists, was
always willing to go the extra mile for patients and families or nursing
staff. Didn't matter what kind of therapist you were, how you practiced,
what  kind  of  behavior/attitude you showed, only the "units" mattered.
Ultimately, I left the industry and the field of OT for 3 years as I was
so  disgusted  with  it.  I returned to OT, happily, and have been doing
home health for quite a few years.
 
My  significant  other  currently  works  in a nursing home. Nothing has
changed.  In  fact,  it's  gotten  worse  in  terms  of the productivity
expectations,  billing practices, etc. The system, in my opinion, is set
up  for  one  thing: MAKE MONEY! Make as much as you can, as fast as you
can,  by  any  means  that  you  can. I mean no disrespect to any of you
dedicated,  hardworking,  and  no doubt saintly therapists who are still
working  in  LTC/nursing  homes,  but  it's a flawed system. And, bottom
line,  because it's flawed so is the care that our precious legacies are
receiving.
 
In  my  humble  opinion,  the only solution is reimbursement reform. The
method of counting minutes, and assigning levels of care to a particular
diagnostic  group,  then  "punishing"  hard working, talented, dedicated
therapists  for  not  collecting  those  minutes  is severely flawed and
outdated.  We  need to visit with our legislators face to face, and with
letter-writing  campaigns, and somehow hope to affect a change. Wouldn't
it be nice of we could have our elected officials, insurance executives,
and  administrators  spend  a  week  or  two  "locked up" in some of our
nursing facilities? Talk about sweeping reform. Done!
 
OK,  that's  my  rant  for  today.  I read the list daily, but rarely am
compelled  to  post  often.  I'll bet some of you reading this are happy
about that.
 
Bill Maloney, OTR
 

 



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