Hallo zusammen,
ich schlage mich gerade mit der Anbindung eines externen Back-Ends herum,
im Grunde Funktioniert ja alles was ich möchte, nur erhalte ich immer wenn
ich in der Kunden DB such folgende Meldungen im error.log:
------------SNIP-----------------------
index.pl: Use of uninitialized value in concatenation (.) or string at
/opt/otrs/bin/cgi-bin/../../Kernel/Output/HTML/Layout.pm line 524.,
referer: http://192.1.3.99/otrs/index.pl?Action=AdminCustomerUser
index.pl: Use of uninitialized value in substitution (s///) at
../..//Kernel/System/CustomerUser/DB.pm line 190., referer:
http://192.1.3.99/otrs/index.pl
index.pl: Use of uninitialized value in substitution (s///) at
../..//Kernel/System/CustomerUser/DB.pm line 190., referer:
http://192.1.3.99/otrs/index.pl
index.pl: Use of uninitialized value in substitution (s///) at
../..//Kernel/System/CustomerUser/DB.pm line 190., referer:
http://192.1.3.99/otrs/index.pl
index.pl: Use of uninitialized value in substitution (s///) at
../..//Kernel/System/CustomerUser/DB.pm line 190., referer:
http://192.1.3.99/otrs/index.pl
index.pl: Use of uninitialized value in concatenation (.) or string at
/opt/otrs/bin/cgi-bin/../../Kernel/Output/HTML/Layout.pm line 524.,
referer: http://192.1.3.99/otrs/index.pl
------------SNAP-----------------------
hier noch der Ausschnitt aus meiner Config.pm
------------SNIP-----------------------
#+----------------------------------------------------------+#
#| Externe DB Anbindung |#
#+----------------------------------------------------------+#
# (customer user database backend and settings)
$Self->{CustomerUser} = {
Name => 'Kunden Datenbank',
Module => 'Kernel::System::CustomerUser::DB',
Params => {
DSN => 'DBI:mysql:database=CUSTOMER;host=localhost',
User => 'DBUSER',
Password => 'PASSWORT',
Table => 'TABELLE',
},
# customer uniq id
CustomerKey => 'name',
CustomerID => 'ID',
# CustomerValid => 'location',
CustomerUserListFields => ['firstname', 'realname', 'email'],
CustomerUserSearchFields => ['realname', 'firstname', 'ID'],
CustomerUserSearchPrefix => '',
CustomerUserSearchSuffix => '*',
CustomerUserSearchListLimit => 250,
CustomerUserPostMasterSearchFields => ['email'],
CustomerUserNameFields => ['firstname','realname'],
CustomerUserEmailUniqCheck => 1,
ReadOnly => 1,
Map => [
[ 'UserFirstname', 'Firstname', 'firstname', 1, 1, 'var',
'', 0 ],
[ 'UserLastname', 'Lastname', 'realname', 1, 1, 'var', '',
0 ],
[ 'UserLogin', 'Username', 'name', 1, 1, 'var', '', 0 ],
[ 'UserPassword', 'Password', 'password', 0, 1, 'var', '',
0 ],
[ 'UserEmail', 'Email', 'email', 0, 1, 'var', '', 0 ],
[ 'UserCustomerID', 'ID', 'ID', 0, 1, 'var', '', 0 ],
],
};
------------SNAP-----------------------
Hat hierzu irgendjemand eine Idee?
Dann hätte ich noch ne Frage zu: "customer uniq id" - ich nehme an das,
wenn dieser Parameter gesetzt wird, hier die ID auf einmaligkeit geprüft
wird?
Gruß,
Carsten Bließen
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