Hallo,
wenn dir das eintragen geht garnichts mehr: Dann bekommen wir: Software error: Can't locate object method "new" via package "Kernel::Config" at /usr/share/otrs//Kernel/System/Web/InterfaceAgent.pm line 73. For help, please send mail to the webmaster (webmas...@localhost), giving this error message and the time and date of the error. -------- Original-Nachricht -------- > Datum: Thu, 29 Jul 2010 14:05:14 +0200 > Von: [email protected] > An: "User questions and discussions about OTRS.org in German" > <[email protected]> > Betreff: Re: [otrs-de] AD-Anbindung > Hallo, > > ich würde mal bei der Fehlermeldung mal folgendes versuchen: > > #The following is valid but would only be necessary if the > #anonymous user do NOT have permission to read from the LDAP tree > $Self->{'AuthModule::LDAP::SearchUserDN'} = > 'uid=otrsldap,ou=Users,dc=domäne,dc=local'; > $Self->{'AuthModule::LDAP::SearchUserPw'} = 'Passwort123'; > > Kann sein, dass 'ou=Users,dc=domäne,dc=local' bei einer Windows Domäne > abweicht. > Am besten mal ein ldapsearch über die AD laufen lassen und die richtige > DN > des otrsldap Users rausfinden. > > [email protected] wrote on 29.07.2010 11:31:55: > > > Re: [otrs-de] AD-Anbindung > > > > Boris Wagener > > > > to: > > > > User questions and discussions about OTRS.org in German > > > > 29.07.2010 11:32 > > > > Sent by: > > > > [email protected] > > > > [image removed] > > > > From: > > > > "Boris Wagener" <[email protected]> > > > > To: > > > > "User questions and discussions about OTRS.org in German" > <[email protected]> > > > > Sent by: > > > > [email protected] > > > > Please respond to "User questions and discussions about OTRS.org in > > German" <[email protected]> > > > > Hallo > > wir sind etwas weiter gekommen. > > OTRS merkt jetzt schonmal daß wir per LDAP uthentifizieren wollen. > > Aber es geht immernoch nichtz. > > > > Fehlermeldung: > > Jul 29 13:25:26 COOCGNOTRS001 OTRS-CGI-10[11680]: [Error] > > [Kernel::System::Auth::LDAP::Auth][Line:215]: Search failed! > > 0000208D: NameErr: DSID-0310020A, prob$ > > Jul 29 13:25:26 COOCGNOTRS001 OTRS-CGI-10[11680]: [Error] > > [Kernel::System::User::UserLookup][Line:696]: No UserID found for > 'otrsldap'! > > > > > > Config.pm: > > ##agent > > > > #Enable LDAP authentication for Customers / Users > > $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP'; > > $Self->{'AuthModule::LDAP::Host'} = 'ServerIP'; > > $Self->{'AuthModule::LDAP::BaseDN'} = > 'ou=Users,dc=domäne,dc=local'; > > $Self->{'AuthModule::LDAP::UID'} = 'sAMAccountName'; > > > > #The following is valid but would only be necessary if the > > #anonymous user do NOT have permission to read from the LDAP tree > > $Self->{'AuthModule::LDAP::SearchUserDN'} = 'otrsldap'; > > $Self->{'AuthModule::LDAP::SearchUserPw'} = 'Passwort123'; > > > > # UserSyncLDAPMap > > # (map if agent should create/synced from LDAP to DB after login) > > $Self->{UserSyncLDAPMap} = { > > # DB -> LDAP > > UserFirstname => 'givenName', > > UserLastname => 'sn', > > UserEmail => 'mail', > > }; > > > > # UserSyncLDAPGroups > > # (If "LDAP" was selected="selected" for AuthModule, you can specify > > # initial user groups for first login.) > > $Self->{UserSyncLDAPGroups} = [ > > 'users', > > ]; > > > > # UserTable > > $Self->{DatabaseUserTable} = 'users'; > > $Self->{DatabaseUserTableUserID} = 'id'; > > $Self->{DatabaseUserTableUserPW} = 'pw'; > > $Self->{DatabaseUserTableUser} = 'login'; > > > > ##ende agent > > ##customer > > #Enable LDAP authentication for Customers / Users > > $Self->{'Customer::AuthModule'} = > 'Kernel::System::CustomerAuth::LDAP'; > > $Self->{'Customer::AuthModule::LDAP::Host'} = 'ServerIP'; > > $Self->{'Customer::AuthModule::LDAP::BaseDN'} = > > 'ou=Users,dc=domäne,dc=local'; > > $Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName'; > > > > #The following is valid but would only be necessary if the > > #anonymous user do NOT have permission to read from the LDAP tree > > $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrsldap'; > > $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'Passwort123'; > > > > #CustomerUser > > #(customer user database backend and settings) > > $Self->{CustomerUser} = { > > Module => 'Kernel::System::CustomerUser::LDAP', > > Params => { > > Host => 'ServerIP', > > BaseDN => 'OU=Users,dc=domäne,DC=local', > > SSCOPE => 'sub', > > UserDN =>'otrsldap', > > UserPw => 'Passwort123', > > }, > > # customer unique id > > CustomerKey => 'sAMAccountName', > > # customer # > > CustomerID => 'mail', > > CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'], > > CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'], > > CustomerUserSearchPrefix => '', > > CustomerUserSearchSuffix => '*', > > CustomerUserSearchListLimit => 250, > > CustomerUserPostMasterSearchFields => ['mail'], > > CustomerUserNameFields => ['givenname', 'sn'], > > Map => [ > > # note: Login, Email and CustomerID needed! > > # var, frontend, storage, shown, required, storage-type > > #[ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ], > > [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ], > > [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ], > > [ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ], > > [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ], > > [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ], > > [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ], > > #[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ], > > #[ 'UserComment', 'Comment', 'description', 1, 0, 'var' ], > > ], > > }; > > ##ende customer > > > > Der otrsldap- User ist Domänen- Benutzer und auch Konten-Operator. > > Und in der Windows- Authzentifizierungszugriffsgruppe. > > > > Hat noch jemand eine Idee? > > --------------------------------------------------------------------- > > OTRS mailing list: otrs-de - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs-de > > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs-de > > > > NEU! ENTERPRISE SUBSCRIPTION - JETZT informieren und buchen! > > http://www.otrs.com/de/support/enterprise-subscription/ > > > Mit freundlichen Grüßen, > Alexander Neufeld > Systemadministration > > -- > > tel: +49 7031-6205-454 > fax: +49 7031-6205-555 > [email protected] > > Compart AG > Otto-Lilienthal-Straße 38 > 71034 Böblingen > Germany > http://www.compart.net > > Vorstand/Executive Board: Harald Grumser (Vorsitzender/Chairman), Christof > Mayer, Peter Hopf, Jörg Palmer > Aufsichtsratsvorsitzender/Chairman of the Supervisory Board: Reinhard > Hamburger > > Sitz der Gesellschaft/Registered Office: Böblingen > Handelsregister/Commercial Register: Amtsgericht Stuttgart, HRB 728307 > > Bitte beachten Sie: Diese E-Mail ist nur für den genannten Empfänger > bestimmt und kann vertrauliche und/oder rechtlich geschützte > Informationen > enthalten. 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