Good morning, continued configuring services cola, but download a good
complement associating services with tails, default services are
associated with users, there may be a way to change this more simply,
because although the add associates, even with no achievement configure
ACL services are deployed. Services are activated only if they are
associated with users.
Much appreciate the help!
On 22/07/16 12:14, Jesus Rivera wrote:
Excellent! Thank you very much for the contribution! I'm already
testing that module and allows me to relate to the services queues!
But one last question Can I enable the creation of tickets to me this
relationship appears? That is, when you select the queues, me all the
services associated with that queue appear?
On 21/07/16 18:08, Ronaldo Richieri wrote:
Hi, we made an open source add on that can help you on that.
Please test it before putting in production environment:
http://complemento.net.br/works/download-queue-and-services/
You just need to fill up the form and the package goes to your email.
Regards,
Ronaldo Richieri
2016-07-21 16:27 GMT-03:00 Jesus Rivera <[email protected]
<mailto:[email protected]>>:
But I thought it was easier , for example There is a camp already
habilité I called Service , is a drop-down list and thought that
could be activated from the section Services ? Go ACL did not
know you could do that , although I do not understand much ACLs ,
thanks investigare
On 21/07/16 15:22, Leonardo Certuche wrote:
Hello,
Take a look at the admin manual, you can do that using ACLs:
https://otrs.github.io/doc/manual/admin/stable/en/html/customization.html
On 21 July 2016 at 14:15, Jesus Rivera
<[email protected]> wrote:
Good afternoon , the query is simple, as I manage to
activate and associated services queue ?
Greatly appreciate the help they can provide .
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage:http://otrs.org/
Archive:http://lists.otrs.org/pipermail/otrs
To unsubscribe:http://lists.otrs.org/mailman/listinfo/otrs
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
--
Ronaldo Richieri
(11) 97097-7737
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage:http://otrs.org/
Archive:http://lists.otrs.org/pipermail/otrs
To unsubscribe:http://lists.otrs.org/mailman/listinfo/otrs
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
