Hi Bene. > Am 27.09.2016 um 09:36 schrieb Bene <[email protected]>: > > Previously when we worked with customers authenticating vs. the OTRS DB, the > customer user list contained > all the customers in the database. We changed Config.pm to allow the > customers to also authenticate > vs. the AD, and inserted a 2nd authentication method vs the OTRS DB. > However, the Customer User administration only shows those customers from the > AD, not the customer user > from the OTRS DB. > > How can I included both in the list?
You missed some information in your mail: * what is your OTRS version? * please provide a (anonymized) extract from your config that contains the configuration for both: DB and AD connection. By default both should sources should be available via AdminCustomerUser interface. Best wishes, Jan Dreyer
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