Hi,just found out how to use it. Leaving the textbox empty defaults to "NotArchivedTickets". This should be mentioned in the description of the field! Please update the code.
Thanks - Patrick ------------------------------------------------------------------------ *Patrick Banholzer* IT Infrastruktur Services und IT Betrieb Mobil: +49 160 5302978 [email protected] IT-Designers-Logo *STZ Softwaretechnik* Entennest 2 73730 Esslingen https://www.it-designers-gruppe.de <https://www.it-designers-gruppe.de/> STZ-Leiter: Prof. Dr. Joachim Goll Zentrale: Steinbeis GmbH & Co. KG für Technologietransfer Geschäftsführung/Management Board: Prof. Dr. Michael Auer (Vorsitz/Chair), Dipl.-Kfm. Manfred Mattulat Registergericht Stuttgart, HRA 12 480Komplementär: Steinbeis-Verwaltungs-GmbH, Registergericht Stuttgart HRB 18 715
USt-IdNr. DE 190606404 Am 04.10.2016 um 15:17 schrieb Patrick Banholzer:
Hello,we just upgraded to OTRS 5.0.13 and wonder why Default value for "Ticket::Frontend::AgentTicketSearch###Defaults###SearchInArchive" stopped working.We discussed this before in march. After my email n 24th march Martin Gruner added the values to the code:https://github.com/OTRS/otrs/commit/a59f383b5adf3f328ad61b4fb6b07d9429c7696eFirst of all, this was translated to the German version of SysConfig. Should I put in "NichtArchivierteTickets" or "NotArchivedTickets".None of the options work, so this seems to be broken. The default value remains at "all tickets".Is this a bug or am I wrong? Best regards, Patrick Banholzer -- ------------------------------------------------------------------------ *Patrick Banholzer* IT Infrastruktur Services und IT Betrieb [email protected] IT-Designers-Logo *STZ Softwaretechnik* Entennest 2 73730 Esslingen https://www.it-designers-gruppe.de <https://www.it-designers-gruppe.de/> STZ-Leiter: Prof. Dr. Joachim Goll Zentrale: Steinbeis GmbH & Co. KG für Technologietransfer Geschäftsführung/Management Board: Prof. Dr. Michael Auer (Vorsitz/Chair), Dipl.-Kfm. Manfred Mattulat Registergericht Stuttgart, HRA 12 480Komplementär: Steinbeis-Verwaltungs-GmbH, Registergericht Stuttgart HRB 18 715USt-IdNr. DE 190606404 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
smime.p7s
Description: S/MIME Cryptographic Signature
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
