Hi David, I didn’t face this issue yet, IMO you can do 2 actions:
1.- Use the 'Admin::User::SetPassword’ console command to set a new password. 2.- If possible to reproduce this issue, please file a report in http://bugs.otrs.org/ <http://bugs.otrs.org/> including a detailed explanation how to reproduce it. I hope this helps. Regards, Carlos García > El 20/10/2016, a las 1:16 a.m., David Lang <[email protected]> escribió: > > Hello everyone, > > I got a problem with the installation of otrs-5.0.13. It should run on a > ubuntu 16.04 server with apache as a webserver and MariaDB as database. > > I followed the installation procedure on > https://otrs.github.io/doc/manual/admin/stable/en/html/manual-installation-of-otrs.html > until step 9. Unfortunately I’m not able login with the password provided in > step 8. > > Has anyone encountered that problem before? > > If not, has someone an idea what causes the problem? > > If asked I will provide additional information about my system. > > Kind Regards, > David > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
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