Hello,
We use MySQL.
Best,
S.

> Le 16 déc. 2016 à 14:13, Susan Dittmar <[email protected]> a écrit :
> 
> Hi Stéphane!
> 
> Am 16.12.2016 um 13:01 schrieb Stéphane Pouyllau:
>> I want just (into OTRS Admin > SQL Box) to have a SQL query to export in CSV 
>> or Excel all tickets with, ticket by ticket all « Articles » (by No.).
> 
> So you want to use the OTRS interface to your database. OK. But that
> still does not tell me what database you are using; OTRS supports
> several of those. As far as I know export capabilities are different for
> different database servers.
> 
> I'm far from being a database expert. Up to now I only encountered CSV
> exports into files. Thus possibly your restriction to the OTRS SQL box
> makes the whole thing impossible.
> 
> Sorting the export on a per-ticket basis isn't easy when restricted to
> one single SQL query btw.
> 
> Susan
> ---------------------------------------------------------------------
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs

--
Stéphane POUYLLAU
Ingénieur de recherche CNRS
Directeur technique d'Huma-Num

http://www.huma-num.fr
http://humanum.hypotheses.org

Twitter : http://twitter.com/spouyllau
Blog perso : http://blog.stephanepouyllau.org

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs

Reply via email to