Hi George, Am 25.01.2017 um 07:52 schrieb Dimitrakakis Georgios <[email protected]<mailto:[email protected]>>:
For the moment in OTRS there are 2 different dashboard widgets. One for the “new” tickets and another one for the “open”. So, how can I create a new one that will combine and show both of them? Just take a look into /otrs/index.pl?Action=AdminSysConfig;Subaction=Edit;SysConfigSubGroup=Frontend%3A%3AAgent%3A%3ADashboard;SysConfigGroup=Ticket I think you have to create a modified variant of Kernel::Output::HTML::DashboardTicketGeneric to filter more than one StateType though. Gruß / Regards — Jan Dreyer IT Administrator — Operations — A-SCM-IT IOX Expert ________________________________ This email may contain confidential and/or privileged information. If you are not the intended recipient (or have received this email in error) please notify the sender immediately and destroy this email. Any unauthorized copying, disclosure or distribution of the information in this email is strictly forbidden.
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