Hi, my server is a Centos 6 with OTRS 3.3.10 My configuration provides this configuration type of situation:
$Self->{'AuthModule1'} = 'Kernel::System::Auth::LDAP'; $Self->{'AuthModule::LDAP::Host1'} = 'ldaps://172.200.100.121'; $Self->{'AuthModule::LDAP::BaseDN1'} = 'dc=ict,dc=test,dc=com'; .... $Self->{'AuthModule2'} = 'Kernel::System::Auth::LDAP'; $Self->{'AuthModule::LDAP::Host1'} = 'ldaps://172.200.100.120'; $Self->{'AuthModule::LDAP::BaseDN1'} = 'dc=ict,dc=test,dc=com';: ... $Self->{'AuthModule::LDAP::Params'} = { port => 636, *timeout => 120, *(if i modify this value nothing change) async => 0, version => 3, }; ... If the first server fail, the authentication switches to the second ldap server but the time is 60-70 in seconds or more! is possibile to change this timeout? thanks in advance.
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